Originally Posted by
J9
Argh!! I'm so frustrated! I was able to link my ap voucher and our family friends park hopper, but it will NOT let me link my parents' annual passes! It went through the first time but now isn't showing up in mde. I try to link again and said it's already linked. My dad logged into his account and he can't see them either. He never tried to link to his account so I'm the only one who tried. Called support and they show them both linked to my email address, but can't tell me why they aren't online. I have to call back tomorrow since the helpdesk is closed. And our window opens on Wednesday. If we can't get to see Anna and Elsa because these tickets aren't linked, I will be so upset. So far, I'm not impressed.
Edit:
I see their tickets, but they are showing under "past tickets." They are NOT expired. They got them last October when we went for the Tower 10 miler. Our upcoming trip is in September so they are still good. The last time we went they were just rolling out MDE so Only a few resorts could get magic bands, but my parents had to exchange their paper tickets at Odyssey so they could get plastic tickets to get in the park. This is our first time linking anything. Could that be the problem? How can they prove their tickets aren't expired yet?! Now I'm really really freaking out! And my mother is about ready to start crying.