Originally Posted by
TheVBs
Joonyer, what I think your family restaurant analogy might be missing is the reality that there probably were complaints in the golden days. Perhaps though, because there wasn't the massive volume of guests that there are today, with the ability to complain on a platform that has a global reach, that possibly it's easy to look back and say that every guest was satisfied back then. I do still think it's extremely likely that quality control was far more tightly managed than it is today. But, having only been there once or twice as a kid in the early days, I don't really have an appropriate perspective on that. Not arguing with you, just a thought.