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Quick Question for my DM...can you take your own luggage from baggage claim and transport it to the hotel we are staying on the same Magical Express bus that we are riding? This is in hope of not losing our luggage and getting to our room as quickly as possible...thanks for the help!!! :mickey:
Yes you can pick up your own but it will take you longer to pick up your own luggage. You have a bright yellow tag that goes on your luggage that the CM knows that your luggage needs to put it on a seperate truck to go to the resort listed on it. Don't worry I have used ME everytime execpt one and have had no problems.
Honestly, the luggage gets there very fast - you don't save time by getting it yourself. Each time, my luggage has gotten there only within 30 minutes of check in. (Sometimes they drop it off when we're in the room!) The only time it didn't is when we got a surprise room upgrade and it took 2 hours. It's guaranted within 3 anyway.
Since we go out to play immediately after dropping our stuff in our room, it has never beena problem. Anything I might need in the first few hours after check in goes in my carry on anyway . . .
Don't worry about your luggage - let WDW handle it and go have fun!
Thanks!:thumbsup:
I totally agree with everyone else. Don't worry about your luggage, just bring whatever you might need for about 3 hours after checking in at the hotel and go have fun.
I have used ME for every trip since it began and have never had a lost piece of luggage and it was all in my room well within the 3 hours from check in.
If you are going to pick up your own luggage DON'T put the yellow tag on your luggage
If you use the yellow tags and the airline loses your luggage, then Disney takes on the hassle of tracking it down and delivering it to your room.
If you don't use the yellow tags and the airline loses your luggage YOU get to waste precious vacation time filling out forms and wondering and worrying about were your bags are. Then once they're found, you get to wait for the airline to send them to you when it's convenient for them, and then wait around your hotel for possibly hours for the lost luggage service to deliver it.
I vote for letting ME handle it!
Like others have said if you decide you want to pick up your own luggage make sure you don't use the yellow tags. We've picked up our own luggage before and we probably would the next time we ended up using it as well. Just our preference. But its definitely an option you just go pick it up and then make your way to the DME area and stick it under whatever bus you get on.
We have generally let ME handle the luggage but last trip we arrived after 10pm so we were required to pick up our own luggage. We waiting for 30 to 45 minutes before the bags were taken off the plane and avaiable. I think I would have already been at the resort if ME would have handled.
Just a couple comments on what I highlighted above.Quote:
Originally Posted by exvagirl
You have a MUCH greater chance of the airline delaying your luggage than DME delaying it. The DME luggage tags each have a barcode. That barcode is scanned 5 separate times between airplane and the inside of your resort room. And the luggage delivery trucks are tracked by GPS. Look, nothing is perfect of course, but DME is Disney, and Disney is superior at customer service.
The other point is that if you claim your own bags you all but guarantee that you're getting to your room S-L-O-W-E-R than if you let DME handle your bags. In the time it takes for you to wait at baggage claim, it's very likely that you missed the next available bus to your resort and you'll have to wait for the next one.
Also, just in case a few bucks would make a difference to you:
If you bring your bags to the bus, the driver must load them under the bus and retrieve them for you when you arrive at your resort. It is customary to tip for such service. But if you let DME handle your bags, Disney actually tips the Bell Service cast members who deliver the DME bags to the rooms (that is, they pay them a guaranteed payment as if it were a tip from the guest), so you don't owe a tip for your in-bound luggage. I realize it's only a few bucks, and I'm not saying it's a big deal and that this alone should make up your mind for you, but I thought it's a detail that's good to know.
Thanksss! My mom finally decided to go ahead and try ME...we'll see!!! :thumbsup:
As stated in another post above if you arrive after 10PM even though you were suppose to get there before 10PM the question remains if DME will get your bags??????????? What happens now your bags are taged with the yellow tag but due to delays of not your doing you arrive after 10PM:confused::confused:
I think you'll be pleased with Magical Express. We've never had a problem and have now been using them for years. Just a note that anything you might need IMMEDIATELY upon arrival you might want to put in your carry-on so that you'll have it with you - but really the luggage does arrive very quickly and right to your room! Magic!
If you arrive after 10 pm, for whatever reason, you will be required to retrieve your own baggage as there are no DME baggage personnel (Bags Inc.) "on the clock." It doesn't matter what the SCHEDULED arrival time is, only the ACTUAL arrival time.Quote:
Originally Posted by Harriet
Your not getting my question the bags are already taged. Wll they put them on the carsusel even with the tags on them for you to retrive? Remember I may not get to Orlando until after 10PM even though my flight is suppose to arrive before but with some unforseen problems we may be delayed. I'm trying way my options here as I really would not like to have to get my bags but who knows.Quote:
Originally Posted by PopPhan
When Bags Inc is pulling luggage for DME, (pre-10pm) there is someone from that company actually there pulling the luggage off the conveyor (to the carousel) and placing it on a trailer/cart/conveyor to where they sort it for the different resorts -- this is someone completely different from the regular baggage handlers for the plane/airport. After 10pm the Bags Inc person is not there so the luggage goes out to the carousel. There is no one handling baggage who looks at, or cares about, a yellow tag after 10pm -- all bags go to the carousel.Quote:
Originally Posted by Harriet
Your luggage (pre-10pm) goes from plane to conveyor - per airport baggage handler - to Bags Inc baggage handler to DME sort area to your resort.
(Plane => Baggage Handler => Conveyor => Bags Inc [DME] Baggage Handler => DME Sort Area => Resort)
Your luggage (post-10pm) goes from plane to conveyor - per airport baggage handler - to carousel to where you pick it up to take to your resort.
(Plane => Baggage Handler => Conveyor => Carousel => You => Resort)
Thamk You that's what I needed to know so I can still put the tags on my bags and hope I get to Orlando before 10PM as schudled. If not I know to go too bag claim area and retrive by bag.
As others have stated, let DME handle your luggage. If you think you are going to save time getting it yourself, that is not accurate. If you use the tags, DME is your agent for lost luggage in that case. They work with the airlines to find it and deal with the hassles. In March, we were at AKL when a mother was there with their daughter. The airline lost the luggage and provided enough credit for 1-day's worth of clothing and needs. DMe spent 3 days for them with the airline. Each day getting them credit to purchase clothes for the day. After the 4th day, DME provided them with a check to replace the lost luggage and they closed with the airline. The only time the family "lost" was getting new clothing at the AKL shop each day. You can guess the settlement because you know what a day's worth of clothes cost on Disney property.