Verizon Mobile

[Alligirl]

WooHoo Just got it for my new LG env. I'll be using it the last weekend in Jan. & will let you know how I like it.

[elmjimmlm]

I got it!!! You can either choose a one day free trial or a 6 mth. app for 9.99...JPL, I hope you get it for your Droid soon ...

[Santuitman]

HI
has anyone heard of anymore updates for this? We're hoping they'll have it for the Blackberry soon.

Thanks
Brian

[tmosier]

I used the Verizon/Disney app on our recent trip to WDW and was very happy with it! We mainly used it for weather, fast pass and wait time information. We never used the games, characters, or favorite options. I would definitely buy this app again.

[Tinkerfreak]

I would love to try this on our next trip coming up in May. I have Verizon Wireless and have a Voyager. How much is the app. and how much does it cost to use it? I'm not too much of a tech person so any info would be helpful.
Thanks!

[Alligirl]

I think the cost was $10 for 6 months. We used it the last weekend in Jan. We liked the weather and fast pass info as well. I also liked the trivia questions while waiting on lines! I would get it again!

[JPL]

I just hope they get on the ball and make it available for the Droid before my trip in June

[JoDisney]

Has anyone heard if this application will be available for all cell phone carriers or with Blackberry? Are there any Disney Park app. for Blackberry?

[WDWfanatic742]

Can't answer the app for Blackberry because I have no idea, but it's going to stay on Verizon for at least a few years I believe. I think that's how long the contract lasts with them.

[JPL]

Has anyone heard if this application will be available for all cell phone carriers or with Blackberry? Are there any Disney Park app. for Blackberry?

I know that Mobile Magic isn't available for the Blackberry yet. There are plans to roll it eventually but no specific date has been given. As far as other Disney apps I really can't answer that because I am not sure what's available for it.

[Maleficent's Dad]

I just got back from a week's stay in WDW. I used the Verizon App - so if you have any questions, shoot 'em my way...

My observations:
1. You need to have VZ Navigator for it to work - this costs $10 per month and is a GPS type device on your phone.
So cost is:
$10 for 6 months of app
$2 (approx) for download data (one time cost)
$10 per month for VZ Navigator

2. If you're a planner (as I am) and something of a Disney Affecionado (as I am), this tool (app) is very "cool," but not necessarily helpful or useful.

3. The app is only effective for the park you are in. It works for the other three parks, but its genuine effectiveness is only good in the park you're in. It gives very specific times for the park you're in currently. It gives much more vague times for the other parks (this includes when you're at your resort).

4. The app is exceptionally accurate. This applies mostly to the park you're visiting. If you're in a park, let's say Epcot, and it tells you that the Standby time for TT is 90 minutes, that is exactly what the posted time is for the standby line. Same rings true for the FP return times - this is a very accurate application!!!

5. We used it primarily for fun (a trivia game vs. others using the app is included) and to find out if FP's might be available late in the day at some popular attractions.
We travel during busy times (President's week this past week) so we plan ahead. The app didn't help us during the day, but it was a lot of fun. People around us were intriqued by it, and even many CM's had no idea what it was. There were loads of Disney fans (hardcore) who were questioning us about its use.

If anyone has specific questions, I'll do my best to answer them!

It's fun, a bit pricey for most, but a nice thing to have. As I said, if you're a planner, it's not really necessary to have.

BTW - I used an LG EnV3 - and my only gripe was that the keypad had to be opened up to use the app. You couldn't use it (on this phone) on the phone pad only (the cover of the phone).

[bouncer]

I am very glad to hear your report. I too have the LG ENV3 but do not currently use the Navigator. So I would be incurring all $22 of the charges if I decided to go with the app. I know what you are saying about having to open the flip. I have to do that with some text messages-it may not be convienent in a park with bags in hand and what not After hearing your report, I think that I will pass...

1) I usually have a pretty solid park plan. I am a scheduler.
2) We will be ther Dec 3-7, 2010 - not a typically busy/crowded time. At least to the point where it would be hard to manage attractions.

Again thanks for the info. I found it very helpful.

[Chip Carlton]

I am a Sales Rep for Verizon Wireless. To answer a few questions that I know the answers to..

- VZ Nav requirement: I have not heard of this being mandatory for the use of Mobile Magic App. There is no reason it should be mandatory that I can think of. Of course, you location will have to be turned on the device in order to use the Mobile Magic App but I do not think you HAVE to have a subscription to VZ Navigator.

- Mobile Magic App on DROID: Unfortunately this isn't a Verizon designed application but is hosted by Verizon. Meaning when you download through Get it Now it's charged onto your Verizon bill. With a DROID the applications and done completely through Google's "Android Market" and purchase of any DROID apps are charged through Google, NOT Verizon. Disney can and just might design the same app for DROID but I wouldn't count on it. There is, however, an app i found called "Ride Hopper." It's a user submitted application so therefore it isn't very reliable but if used correctly and by many people it could be effective.

I'm slightly confused as to why there is such a defined list of what Get It Now capable phones are able to use the application. It seems to me that all Get It Now enabled devices should be able to get the Mobile Magic app but maybe that not the case, which I don't understand at all. (Hey I just work there, haha)

If there are any questions feel free to ask and I'll try to answer. Being that I'm in Tennessee and have never spoken with a customer about the application...I haven't really been exposed to it to answer many questions about it.

[JPL]

I find that very frustrating since Verizon Customer Service told me it would be available on the Droid before I upgraded my phone

[Maleficent's Dad]

I find that very frustrating since Verizon Customer Service told me it would be available on the Droid before I upgraded my phone

Jeff,
I completely agree with you!!!

I went to the Verizon store - these people know less about apps & Verizon services than I do.

They told me the only phone that would operate the Disney app would be the Droid.

I'm glad I didn't listen to them.

[1DisneyNut]

A little off topic but I have to reply to the last two posts. What I love is when I buy a phone and then start having troubles with it and then do research to online in the cell phone forums and discover it is a widespread problem. Then I take the phone into verizon tech service and they try to act like it is the first time they ever heard of the issues and do not want to replace my phone. Right now I have a lg env touch that is the biggest piece of junk I have ever had. The touch screen is useless on it. You punch one persons name and it calls someone four down even though the correct name lit up or you punch a name and it takes off scrolling 30 names down. I hate, hate it, hate it. Took it into verizon and got the "We haven't see any problems like that" line. lol They are obviously trained to play dumb to save on costs of fixing/replacing phones and to instead try to sell.

[Plex]

For those of you that have smart phones, but can't use this app, check out m.disneyworld.com

It's not quite the same as the app, but it's a decent substitute for folks who aren't on a Verizon phone that supports the app.

It will give you the general demand level (low, moderate, high) and will be able to tell you if Fast Passes are available. The site seems a little slow to me, but the network may just be slow right now.

I'll be heading to WDW in less than a month, so I'll come back with a full report on how accurate it actually is!

[JPL]

The Disney Mobile website is ok but doesn't give you half the information the App does. The doesn't really update the demand status it just an estimate. The app gives you realtime wait times. I think the point people who have smartphones like myself are trying to make is we were sold the smartphones for applications just like this one!

[Chip Carlton]

Thank you for the kind word on Verizon Employee (such as myself) Maleficent's Dad and 1DisneyNut.

Anyhow... on the DROID, as I've mentioned there is an called "Ride Hopper" it is getting more and more popular. The higher the popularity the better the results. It's user submitted so it's not official (like Disney's Mobile Magic) but it seems to be pretty nice to have. Also you have the option of the m.disneyworld.com website via Android OS, RIM OS, Palm OS, WinMo OS, or anything with a browser. Hey it's still just as good as what the iPhone has to offer!

In addition to "Ride Hopper" there is also "Touring Plans.com" that offers a good subscription service for wait times, shows, etc... I believe it's 8.99 for a year subscription and I've read good reviews online but can't comment on it myself.

In regards to 1DisneyNut's comment on the enV Touch. Yes there are issues with the LG enV Touch and you are right WE KNOW ABOUT IT. You could imagine the uproar from customers "wanting a different phone" if we said ...yeah sorry, deal with it. However, please e-mail LG. They are the manufacturer of the device that you purchased, we sell service, not phones. So please don't throw your device at your local customer service rep (it's happened to me). Also...be sure you have the V09 software on your enV Touch..if you don't then therein lies your problem. Give to your "greeter" at local Verizon Corporate store and tell them you need a software upgrade, they know exactly what it is.

[Santuitman]

I sure wish they'd come out with it for the blackberries. We've been patiently waiting but still nothing.