All Things D Interview w/ Tom Staggs
(John's edit - link is fine)
By Bonnie Cha
If you plan on visiting Walt Disney World in the future, you might find that getting into the theme park, your hotel room, even purchasing souvenirs, will be a completely different experience. This is because the company is moving away from the traditional methods like paper tickets to technology like wearable bands and mobile apps to provide guests with a more personalized experience. Thomas Staggs, chairman of Walt Disney Parks and Resorts, showed off its new high-tech system at the 11th D: All Things Digital conference. You can check out the video below to see it in action, and be on the lookout for a special cameo appearance from Edna Mode, high-tech costume designer for “The Incredibles.”
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