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Results 1 to 6 of 6
  1. #1
    Join Date
    Feb 2010
    Location
    Bridgeport, CT
    Posts
    153
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    Default Managing with tour groups

    So I have seen and heard a whole lot of commentary on the tour group problems. I have experienced them myself. There's no sense in re-hashing the problems, I'm just looking for some discussion on solutions.

    So what have you all done that has been successful in helping to manage the crowds and groups? What's the most effective way to deal with 'incidents' as they arise? Is there a hotline you can call? How effective has been discussing with cast members? What CM's are most effective to talk to?
    Caribbean Beach August 1992
    Pop Century March 2008
    Beach Club April 2010
    Vero/BLT August 2011
    VWL July 2012

    Next trip - Beach Club August 2013

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  3. #2
    Join Date
    Dec 2005
    Location
    Wellington, CO
    Posts
    1,376
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    Default

    We have been twice with the tour groups there. Neither time have we had any real problems. Loud singing on the bus. Just tolerated it as they were having fun and it was not anything obscene. We see them head one way - we go the other. We were flexible as to where in the parks we were heading.

  4. #3
    Join Date
    Oct 2007
    Location
    Wentzville, Mo
    Posts
    1,306
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    Default

    Quote Originally Posted by Zippy 1 View Post
    We see them head one way - we go the other. We were flexible as to where in the parks we were heading.
    Yep that is pretty much what we do. They are there and not much can be done. Sometime we just grin and bear it..
    Itchy for another trip

    Caribbean Beach 1989, 90, 92
    All St Movies 1999, 04, 05, 11
    All St Sports 2006
    Pop 2007, 08 x2, 09 x2, 10, 12 x2,13,14,15,16,17,18,2021,23
    POR 2010 x2, 11
    Coronado Springs 2019

  5. #4
    Join Date
    Jul 2001
    Location
    Florida
    Posts
    40,874
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    Default

    Quote Originally Posted by Zippy 1 View Post
    We see them head one way - we go the other. We were flexible as to where in the parks we were heading.
    Pretty much our strategy as well. A couple of times, we've found that a few folks have gotten out ahead of the group and then the group has filed in behind us. Then, instead of those ahead joining the group behind us, they seem to expect we would stand aside while the entire group files past us. We've simply made it clear, as politely as possibly this will not happen and, if they want to be with the rest of the group, they would be better served to drop behind us.

    Overall, we've not had any issues with the groups.
    Linda aka: Faline
    INTERCOT Staff: Vacation Planning,Trip Reports and Disney Camping
    [email protected]

  6. #5
    Join Date
    Jul 2005
    Location
    Ontario, Canada
    Posts
    8,532
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    Default

    We use the "go the other way" plan too.

    Since they move in large bunches, we just head away from them, and have never had any real issues.

    I was impressed with Crystal Palace one morning. There was a HUGE group there, and they were all seated together, and families were seated together in the other room. There seemed to be extra CM's around, and we had a lovely meal.
    Heather aka ibelieveindisneymagic
    INTERCOT Staff


    Engaged at the castle!
    My Disney Home is POFQ

  7. #6
    Join Date
    May 2003
    Location
    Massachusetts
    Posts
    873
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    Default

    Pretty much the same here. They go one way, we go the other.

    Recent Trips:
    -OKW Aug 16 - Aug 23 / Royal Pacific Resort Universal Studios Aug 23 - Aug 26, 2013
    -Universal Studios Hard Rock Hotel Nov 14 - Nov 18, 2014
    -Saratoga Springs June 11 -18 2016

    Next Trip:
    -Port Orleans Riverside / Saratoga Springs Sept 8 - 17, 2017

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