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  1. #1
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    Default *UPDATE 8/30* Disney World removes handles from Resort Mugs

    It's being reported by multiple sites that SSR premiered the new mugs yesterday. They are available with either lime green or purple lids. They will be making their way to other resorts starting today as the handled versions run out.

    And, yes, they say this move is based on customer feedback.
    Last edited by VWL Mom; 08-30-2016 at 09:01 AM.
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  4. #2
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    Awesome I think I will like these better


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  5. #3
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    Customer feedback? Maybe. More likely is that they can purchase them from their supplier for a little bit less without the handle, thus adding to the already huge profit margin on them. Beancounters win again!
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  7. #4
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    Interesting. I've seen many people use the handles to hook the mugs to their backpacks.
    Personally I prefer without them as well [fits in my car cupholders better ]
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  8. #5
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    Not sure how I feel about it, but wish they offered both as a choice.
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  10. #6
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    Quote Originally Posted by brad192 View Post
    Customer feedback? Maybe. More likely is that they can purchase them from their supplier for a little bit less without the handle, thus adding to the already huge profit margin on them. Beancounters win again!
    Don't they always? Anyone not looking at finances first really better evaluate their business position.
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  11. #7
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    Quote Originally Posted by baldburke View Post
    Don't they always? Anyone not looking at finances first really better evaluate their business position.
    I will say this though (off topic), I think their choice in plastic utensils is excellent. Dixie utensils really hold up all the food you eat. I hope they don't purchase cheaper ones down the road.
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  13. #8
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    I like that I can fit it in my cup holder and the tote I carried had a slot that it would fit in if there wasn't a handle. To each their own I guess


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  14. #9
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    Time for a change....we have so many of the handle type mugs at least these would be something different.

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  16. #10
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    I think its a bad idea. Hubby's disability means his grip is weakened, severely so on his bad days. This means he can't hold a cup without a handle without risk of spilling it. If they're still handle-less in a couple of years when we next go, we'll bring our old ones and pour drink into it!!
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  17. #11
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    I like the handle free mugs better too but it is probably because most of my other mugs/cups are Tervis style or Starbucks and they don't do handles.
    Cindy aka AgentC
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  18. #12
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    Quote Originally Posted by merciantinkerbell View Post
    I think its a bad idea. Hubby's disability means his grip is weakened, severely so on his bad days. This means he can't hold a cup without a handle without risk of spilling it. If they're still handle-less in a couple of years when we next go, we'll bring our old ones and pour drink into it!!
    I'm in the same boat as your husband. Due to arthritis in my hands I have issues with losing my grasp on items, 99% of the time I'm perfectly fine but the 1% can cause major messes with handleless cups. I wish we had a choice of with or without.
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  19. #13
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    Quote Originally Posted by TheDuckRocks View Post
    I'm in the same boat as your husband. Due to arthritis in my hands I have issues with losing my grasp on items, 99% of the time I'm perfectly fine but the 1% can cause major messes with handleless cups. I wish we had a choice of with or without.
    My mother has the same issue. Even with a cup that has handles sometimes she spills buy it is a lot less frequent. A choice would be the best option otherwise I would prefer the handles.

  20. #14
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    If the Disney marketing machine is true to form, they'll soon offer an add-on handle, in a variety of styles & colors, with additional ($$) add-on bling - for only an additional $7.99 each!

    Look at how they messed with the iconic Mickey Mouse ears.
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  22. #15
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    I never cared for the handles either so this move actually suites me just fine. We used to bring the mugs home but they took up so much room in the cabinets with the handle sticking out, we would end up throwing them away eventually. Now we just chunk them in the garbage when we are leaving the resort. We might actually keep a few without the handles.

  23. #16
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    Quote Originally Posted by brad192 View Post
    Customer feedback? Maybe. More likely is that they can purchase them from their supplier for a little bit less without the handle, thus adding to the already huge profit margin on them. Beancounters win again!
    that was my thought..i dont think i want them wo handles even though they would take less space
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  24. #17
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    I wish they would just offer both, but as mentioned earlier, I'm sure handle add-ons are already in the works. Why not maximize the already ridiculous profit they make on them, right?
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  25. #18
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    Until the offer the handles for extra money , Tervis sells a slide on handle that I'm guessing would fit on the Disney mug for those with a need for the handle. I'm torn on the issue. I like the handle so I can carry a couple of my families mug at once, but I like the idea of it without so it will easily stack and fit in the car. But like others said, I'm sure it's a money saver.

    I also agree about the silverware, I hope they don't cheap out like they did with the napkins.

  26. #19
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    Quote Originally Posted by brad192 View Post
    If the Disney marketing machine is true to form, they'll soon offer an add-on handle, in a variety of styles & colors, with additional ($$) add-on bling - for only an additional $7.99 each!

    Look at how they messed with the iconic Mickey Mouse ears.
    Ding ding ding, we have a winner..

    I didn't care much for the old handle. I would have preferred a closed loop handle so I could D ring it onto my bag.
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  27. #20
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    For some reason, my first thought was that this is an attempt to stop people from carrying a bunch of them around. As someone that has carried several for my family and then handed them out, I could not have done it without the handles.

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