(in the pre-covid times) there was Bell Services at the moderate resorts. At Riverside and French Quarter they were located just outside of the main building and you can ask them for whatever help you need.
My best experience was with Bell Services at Fort Wilderness. We asked them to hold our luggage while we went to the park, and when we went to pick it up when we returned, it was already waiting for us in our assigned cabin.
Heather aka ibelieveindisneymagic
INTERCOT Staff
Engaged at the castle!
My Disney Home is POFQ
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