Originally Posted by
DizneyFreak2002
I only had one issue with their Team Members... It was so bad, they refunded me and my friends our money for Halloween horror Nights tickets, which they clearly state they will not refund... A guest services manager decided to get into it with us as well... I cancelled my annual pass at that point due to the treatment...
As a courtesy, Guest Services did offer me two comp tickets to give their parks another chance... and I took them up on their offer... And fell in love with their parks... I've been looking forward to going back ever since 2013... I need to see Diagon Alley!!!
Oh and I haven't had any other issues with their team members since that one unfortunate incident... They are light years better than they used to be, ever since Comcast took over...