CSR Review June 19th-26th

[BluewaterBrad]

Bummer

[yasmina]

This a new system Disney started recently to notify guests when their room is ready. Guess it shouldn't surprise me that it wasn't working.

It worked when we checked in to the SSR. They asked for my cell # and whether I preferred a text or voice msg. A little after 1 PM, we got a text that our room, number xxxx, was ready.

When we transferred to POFQ, I asked for the text msg., and was told that only the "fancy" resorts (the CM's word, not mine) offered that service.

I hope it soon expands to all the resorts, as getting the text msg. was so much more convenient than calling every half hour or so.

[KatMark]

The "cell phone" thing is NOT up and running at all of the resorts. Our oldest DS is at the Caribbean (and although he said it is a nice resort, he'd much rather be at the CSR--our favorite resort) and they also are not "set up" for the text messaging on the cell phone. Seems not all of the resorts have started using it yet.

And to the OP--sorry you didn't enjoy your stay at the CSR. That's what is so great about Disney--there are different resorts for everyone. We've done the values and you couldn't pay us to go back and the deluxes just aren't worth the so-called "deluxe" price. Glad your kids enjoyed the pool opening ceremony--our kids loved that when they were younger.

[WDWfanatic742]

Yeah, I've heard of similar bad experiences from a few of my friends who have stayed there lately.

[Imagineer1981]

Thats a great trick with the thermostat, I'll have to remember that one for sure!!!

[Tiggerdog]

Sorry your CSR stay wasn't the best, Figgie. I am right there with in that I won't stay at the resort again, even if it is free.

I found the Pepper Market wait way to long for food priced for conventioners, not WDW guests at a moderate. While the choices are good, the food is not that great. In fact, I prefer the CBR food court.

We also had problems with our air conditioner and when we asked about it, the CM looked at us like we had 3 heads. I also feel the CMs cater to those at conventions as opposed to the regular WDW guest.

The rooms were also not that great and they are much smaller than CBR rooms. For some reason, they even felt smaller than POFQ rooms. Maybe it is the decor?

Like I said, I've given the resort a few chances and will not return, even if someone else pays for the room.

[JPL]

Yeah it definately lack the Disney feel of the other resorts. No CMs saying good morning to you or just saying hi. It seems like it was missing the Magic big time. I guess for businessmen this is fine but definately for a vacation.