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So excited that my letter worked!!
After posting my frustrations a few weeks ago on here, I decided to do something about instead of stew and complain. I wrote Disney. I explained my frustration about their new online system, and the fact it was next to impossible to book reservations unless you were 90 days to the second out. I gave them a little of our Disney history, how many visits and what we would like to do on our upcoming trip on 9/25. At the end of my letter, I simply stated that I would like to cancel my deluxe dining plan if I am not able to confirm any reservations. It would not be worth it. I was not rude, or demanding, I just stated how I felt.
We just got a call this morning from a customer service agent. And was he ever helpful. I am not sure how he did it, but he got us whatever we wanted. We got Chef Mickey, O’hanans, and California Grill just to name some. I am so excited I can go crazy…..
We took down his name and my husband is composing a thank you letter to him, and a compliment letter to his supervisor that he guided us to.
I can’t wait!!!
Contemporary 10/10
Contemporary 10/09
Contemporary 10/08
Contemporary 10/07
Contemporary 10/05
Contemporary 10/04
Contemporary 10/03
Grand Floridian 10/02
Caribbean Beach 6/00
Caribbean Beach 98
Caribbean Beach 97
Caribbean Beach 95
Caribbean Beach 91
Caribbean Beach 88
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I'm so happy things worked out for you. Like my mom always said "sometimes it pays to be a squeaky wheel".
April 2015 - CSR
May 2013 CSR
December 2011 Bay Lake Towers
May 2009 off site
November 2007 off site
December 2004 off site
October 2003 off site
Feburary 2002 Poly
December 2000 CBR
October 1999 CSR
October 1994 off site
May 1990 off site
May 1984 off site
November 1979 off site
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Wow! That's great!!!
Next WDW Trip: July 13 - 22, 2016 Wilderness Lodge
"There's a Great Big Beautiful Tomorrow shining at the end of every day!"
"Let's Don't be Silly..." - The Mad Hatter
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Disney4us2
P.S. Where in Chicago are you from. I am originally from Skokie.
Orignally from Chicago, but now live about 35 min away in the southwest burbs... Plainfield
Contemporary 10/10
Contemporary 10/09
Contemporary 10/08
Contemporary 10/07
Contemporary 10/05
Contemporary 10/04
Contemporary 10/03
Grand Floridian 10/02
Caribbean Beach 6/00
Caribbean Beach 98
Caribbean Beach 97
Caribbean Beach 95
Caribbean Beach 91
Caribbean Beach 88
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that is great!
Congrats! I am glad it worked out for you!!!! I still wish I could get the Fantasmic Dinner Package for our upcoming trip, but can't! Will keep trying though! 74 days 18 hours 37 minutes and 30 seconds to go (but who's counting)!!!!!
6/97 DL
6/98 CS
12/99 HONEYMOON
4/01 DL
1/04 ASMo
12/04 POR
12/05 ASMu
12/07 AKL
1/08 AKL
11/09 POP
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congrats...
that is wonderful.
Have A Magical Day-1970-1989-offsite, 2002-DLR, 2003-DLR, 2005-Sports, 2007-All Music, 2008-POP, December 12-21 2009-Pop, January 16-18, 2010-Disneyland. Disney Sports-Feb 1-6, 2012, Disneyland-December 7 and 8, 2012, DIsney Pop-Feb 1-5, 2013 (my son's first trip.)
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Our trip will overlap your yours (Sept 20-Oct1)... Smile at the lady with the single blond streak in her hair, it might be me .......Have a great time!!
nicci
1975 Off Site
1993 Dixie Landings
1995 Dixie Landings
1999 ASM
2004 CSR
2006 ASM
2007 CBR
2009 CBR
2019 CBR
DL 1971 to now - too many times to count, DL AP holder & Disney stockholder
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I can't believe how hard some people are saying it is to get reservations. We just booked a trip mid October and I phoned to get reservations and I got everything I wanted no problem. Cinderellas castle breakfast, Ohanas which I cancelled, chef Mickeys, 1900 Park fair, sci fi, 50's, and Coral reef which I have to cancel. Maybe these ones aren't the busy ones I guess As you can see we are here for the kids trip of a lifetime....with all the charactor meals Oh well
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That is fantastic! Enjoy every bite!
Lisa
Multiple visits over Multiple years
30 plus stays at Disney's Polynesian resort
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