Quote Originally Posted by RunDMV View Post
I HATE it. I HATE the qr code for a menu. I HATE having to check in via the app. I HATE everything about it. Give me a paper menu. Let me tell the host/hostess I am present.

The last time I had a reservation for Kona Cafe for breakfast (a tradition on every trip), I was not allowed to check in unless I did it by phone. While the hostess was happy to check me in, the manager told her not to. "Just hand me your phone, I'll do it for you," with a fake smile. Instead, I used my phone to call guest services and told them not to charge me for a no show because the manager wouldn't let the hostess check me in.
I agree.