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Results 1 to 7 of 7
  1. #1
    Join Date
    Aug 2006
    Posts
    41
    Post Thanks / Like

    Default Reservation Confirmation Email

    Has anyone been having issues with receiving emails fron Disney Destinations LLC or their reservation confirmation email? I booked our room only reservation for 2013 on Wednesday 7/11 and have been on the phone with Disney and 2 different internet providers and they cannot figure out why we are not getting the emails. They sent out 7 emails and we didn't even receive 1. Our last vacation in April 2012, we received the confirmation, but nothing after that. Very frustrating.
    82, 84, 86, 87, 88, 89, 90, 92, - Poly
    96 - Grand Floridian
    04 - Beach Club
    05 - POP
    06 - Wilderness Lodge
    07 - Coronado Springs
    07 - All Star Music
    08 - 11 Coronado Springs
    12 - Old Key West Villa
    13 - Old Key West Villa
    13 - Coronado Springs
    14 - Old Key West Villa

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  3. #2
    Join Date
    Aug 2008
    Location
    Morristown NJ
    Posts
    7,146
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    Default

    I haven't received any confirmations for our November DVC trip and these come through Disney Destinations too. I didn't even get one when our waitlist cleared. They have resent them but to no avail.
    - Lynn -
    INTERCOT Staff: Theme Parks, DVC

  4. #3
    Join Date
    Aug 2006
    Posts
    41
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    Default

    Disney said they haven't received any other calls stating that guests were not receiving emails. I suggest that everyone who is not receiving the emails, call and report it and maybe Disney will followup on it.
    82, 84, 86, 87, 88, 89, 90, 92, - Poly
    96 - Grand Floridian
    04 - Beach Club
    05 - POP
    06 - Wilderness Lodge
    07 - Coronado Springs
    07 - All Star Music
    08 - 11 Coronado Springs
    12 - Old Key West Villa
    13 - Old Key West Villa
    13 - Coronado Springs
    14 - Old Key West Villa

  5. #4
    Join Date
    Aug 2007
    Location
    Bethlehem, PA
    Posts
    78
    Post Thanks / Like

    Default Neither have I.

    I booked one night this past Tuesday and have yet to receive an email. I'll call them today.
    September 22-29 2012 Wildnerness Lodge
    Aug 10 All Star Music
    July 10 Wilderness Lodge
    May 09-POFQ
    Sept 08-POP Century
    Aug 07-PORS
    Sept 06-POFQ
    Sept 05-CBR
    from 81-04 off site at least once a year except 3 years (can't remember which years!)
    80-even came to the world in mom's belly

  6. #5
    Join Date
    May 2012
    Location
    Dallas area, TX
    Posts
    145
    Post Thanks / Like

    Default

    I booked DVC yesterday (rented) and received the confirmation e-mail a few hours later...
    CMCTxMom

    Next trips - Disney Cruise December 2013; WDW April 2014 offsite

    Previous trips:
    BC Club level June 2013
    BCVillas Jan. 2013
    DLR - 2010, 2011
    Offsite-2007
    CSR-2006
    Offsite DLR, CA-2003
    Disneyland Paris - 2001
    Beach Club - 2000
    Multiple trips in the '80s and '90s

  7. #6
    Join Date
    Mar 2006
    Location
    Carousel of Progress, FL
    Posts
    4,351
    Post Thanks / Like

    Default

    Sometimes I get them and sometimes I don't. It's very random and I just don't worry about it as long as I have a confirmation number. Just like sometimes I can pull up my reservations when I log in and sometimes I cannot.
    Genna
    Always Enjoy the
    ¸.•*¨)¸.•*¨)¸.•*¨Magic¸.•*¨)¸.•*¨)¸.•*¨

    "Now approaching, Mickey's Star Traders"

    If You Can Read This...
    ...Thank The Phoenicians!



  8. #7
    Join Date
    Apr 2002
    Location
    NYC
    Posts
    1,203
    Post Thanks / Like

    Default

    I am having the same exact problem. We called to pay the balance on our room reservation on 7/11 and still no confirmation. I never had this problem before. We called Disney multilpe times and they insist that they have emailed the confirmation multiple times. DH finally asked them to send it regular mail.
    "Why Worry? If you've done the very best you can, worrying won't make it better." WD

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