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Results 1 to 19 of 19
  1. #1
    Join Date
    Nov 2003
    Location
    NY
    Posts
    1,426
    Post Thanks / Like

    Default My disney Experience Down?

    Arriving in two days and it says all my reservations are gone and its not working? Anyone else have this or just me?
    Poly 2004-2009 LVC
    WL Villas May 2007
    DC Wonder 2010/Poly GVC
    DC Dream 2011/Poly LVC
    Poly LVC 2012
    Contemporary Dec. 2012
    July 2013 Poly GVC
    Poly GVC 2014
    Poly Club April 2015
    AKL Royal Asante Suite 2015
    October Poly Club 2015
    Grand Floridian Sugar Loaf Club April 2016
    Poly Club Dec 2016

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  3. #2
    Join Date
    Oct 1997
    Location
    INTERCOT, SC
    Posts
    10,999
    Post Thanks / Like

    Default

    I'd call in to their help line just to make sure. Haven't seen anything reported but it's pretty widely known things haven't been completely smooth and the system has had issues in the past.
    John - aka. The Master Control Program
    Owner, Chairman & Chief Imagination Officer - INTERCOT

  4. #3
    Join Date
    Mar 2004
    Location
    Wisconsin
    Posts
    226
    Post Thanks / Like

    Default Yep, it's down

    Just tried going on MDE as well and it said my password was incorrect; then it said my email was not associated with an account. It's the website. My app on my iPad does work however. Hope it's fixed soon!
    mommy2maddi

    Aug. 2010 at POP
    4/27-5/3/15 AoA Nemo suites
    Getting married at WDW in 2018- Staying at WDW Swan for 4 nights and Polynesian for 4 nights.

  5. #4
    Join Date
    Sep 2006
    Location
    oregon
    Posts
    239
    Post Thanks / Like

    Default

    Awesome. Got up at 2:30am to make my ADRs and the system is down. Been trying for the last 25 minutes and still can't get on.
    Bailey's Drhama
    Coming up :) Sept 16 AKL Club Level*
    *Sept 15 POR***Sept 14 - AKL*
    *Nov 12 - POR***Sept 11 & 09 - POFQ*
    *Sept 08 - POR***Sept 07 - OKW*
    *Dec 06 - CBR***Sept 05 - W Cabins*
    *Dec 03 - CSR & WL***Sept 01 & 99 - off site*
    *June 98 - ASM***Dec 97 & 96 - GF*

  6. #5
    Join Date
    Mar 2004
    Location
    Bluegrass State
    Posts
    1,613
    Post Thanks / Like

    Default

    Having the same issues. Email not associated with an account. Can't book ADR's. Every time I ever need to, the system is always down. It's so frustrating!
    Romans 11:33-36
    1983, 1989 - Off Site
    2003 - April ASMo
    2004 - June POR
    2005 - April POFQ
    2010 - May POP and Dec CSR
    2013 - March F&G POP
    Weekend Trip Summer 2013 - Off Site
    2015 - Sept- AKL/CBR
    DEC - BC/WL
    2017 - July - Disneyland & D23 Expo!

  7. #6
    Join Date
    Sep 2006
    Location
    oregon
    Posts
    239
    Post Thanks / Like

    Default

    It sure is. Have been trying to connect with my pad as well. No luck. Sigh.
    Bailey's Drhama
    Coming up :) Sept 16 AKL Club Level*
    *Sept 15 POR***Sept 14 - AKL*
    *Nov 12 - POR***Sept 11 & 09 - POFQ*
    *Sept 08 - POR***Sept 07 - OKW*
    *Dec 06 - CBR***Sept 05 - W Cabins*
    *Dec 03 - CSR & WL***Sept 01 & 99 - off site*
    *June 98 - ASM***Dec 97 & 96 - GF*

  8. #7
    Join Date
    Aug 2008
    Location
    Morristown NJ
    Posts
    7,146
    Post Thanks / Like

    Default

    Wanted to get my September ADR's in before I leave for work, no such luck
    - Lynn -
    INTERCOT Staff: Theme Parks, DVC

  9. #8
    Join Date
    Mar 2004
    Location
    Bluegrass State
    Posts
    1,613
    Post Thanks / Like

    Default

    Waiting on phone. On hold for 19 minutes! Called right at 7am!
    Romans 11:33-36
    1983, 1989 - Off Site
    2003 - April ASMo
    2004 - June POR
    2005 - April POFQ
    2010 - May POP and Dec CSR
    2013 - March F&G POP
    Weekend Trip Summer 2013 - Off Site
    2015 - Sept- AKL/CBR
    DEC - BC/WL
    2017 - July - Disneyland & D23 Expo!

  10. #9
    Join Date
    Sep 2006
    Location
    oregon
    Posts
    239
    Post Thanks / Like

    Default

    Was on hold for about half an hour. Did get everything I wanted so guess I can't complain. Have been up since 2:30. It's now 4:45. Sigh.
    Bailey's Drhama
    Coming up :) Sept 16 AKL Club Level*
    *Sept 15 POR***Sept 14 - AKL*
    *Nov 12 - POR***Sept 11 & 09 - POFQ*
    *Sept 08 - POR***Sept 07 - OKW*
    *Dec 06 - CBR***Sept 05 - W Cabins*
    *Dec 03 - CSR & WL***Sept 01 & 99 - off site*
    *June 98 - ASM***Dec 97 & 96 - GF*

  11. #10
    Join Date
    Jul 2001
    Location
    Florida
    Posts
    40,875
    Post Thanks / Like

    Default

    How frustrating! Hope they get it fixed soon!
    Linda aka: Faline
    INTERCOT Staff: Vacation Planning,Trip Reports and Disney Camping
    [email protected]

  12. #11
    Join Date
    Mar 2004
    Location
    Bluegrass State
    Posts
    1,613
    Post Thanks / Like

    Default

    Still can't log in. It took me over an hour of wait and then working with CM to get booked. I got what I wanted for the most part. Was hoping to get dinner at BOG but had to settle for late lunch. It's for my niece though. I just was really hoping to be able to do this on line. Logged in yesterday evening to look things over. Had no problems....now I can't log in at all. Oh well.....

    Good Luck to everyone trying to book ADR's today!
    Romans 11:33-36
    1983, 1989 - Off Site
    2003 - April ASMo
    2004 - June POR
    2005 - April POFQ
    2010 - May POP and Dec CSR
    2013 - March F&G POP
    Weekend Trip Summer 2013 - Off Site
    2015 - Sept- AKL/CBR
    DEC - BC/WL
    2017 - July - Disneyland & D23 Expo!

  13. #12
    Join Date
    Sep 2006
    Location
    oregon
    Posts
    239
    Post Thanks / Like

    Default

    Yup. Still down.
    I got up to be online right at 6am. Had to wait until 7am to call. Was then on hold for a very long time. The person I spoke to who was very nice. She was aware the site was down. Told me that several people had yelled at her. Very uncool. Please remember that the CM you are speaking with has nothing to do with the site being down. Being unpleasant gains you nothing.
    Bailey's Drhama
    Coming up :) Sept 16 AKL Club Level*
    *Sept 15 POR***Sept 14 - AKL*
    *Nov 12 - POR***Sept 11 & 09 - POFQ*
    *Sept 08 - POR***Sept 07 - OKW*
    *Dec 06 - CBR***Sept 05 - W Cabins*
    *Dec 03 - CSR & WL***Sept 01 & 99 - off site*
    *June 98 - ASM***Dec 97 & 96 - GF*

  14. #13
    Join Date
    Mar 2004
    Location
    Bluegrass State
    Posts
    1,613
    Post Thanks / Like

    Default

    Quote Originally Posted by drhama View Post
    Yup. Still down.
    I got up to be online right at 6am. Had to wait until 7am to call. Was then on hold for a very long time. The person I spoke to who was very nice. She was aware the site was down. Told me that several people had yelled at her. Very uncool. Please remember that the CM you are speaking with has nothing to do with the site being down. Being unpleasant gains you nothing.
    Yeah, that is not cool. I wasn't mad (I was frustrated but not at CM). I was still undecided about one of my days/ressies I wanted to make and was planning to just look at what was avail on line. So when we got to that day...I was a little slow at making my choice, which I explained to him. But he was patient and I quickly made my selection.

    Now that my DD is going to be a CM, I am even more aware of how I and others interact with them. I would hate for someone to yell at my daughter for something that is completely out of her control. So please be nice!
    Romans 11:33-36
    1983, 1989 - Off Site
    2003 - April ASMo
    2004 - June POR
    2005 - April POFQ
    2010 - May POP and Dec CSR
    2013 - March F&G POP
    Weekend Trip Summer 2013 - Off Site
    2015 - Sept- AKL/CBR
    DEC - BC/WL
    2017 - July - Disneyland & D23 Expo!

  15. #14
    Join Date
    Oct 2005
    Location
    coushatta,la
    Posts
    163
    Post Thanks / Like

    Default

    Ok.should we just wait for the site to come back up, or do we inundate disney with calls ? Hopefully their i.t. people can repair the system and get everyones info back online!
    Ernie

  16. #15
    Join Date
    Nov 2003
    Location
    NY
    Posts
    1,426
    Post Thanks / Like

    Default

    Site still down. Trying to make fast passes for Saturday as we got last minute tickets and the site has been every since.
    Poly 2004-2009 LVC
    WL Villas May 2007
    DC Wonder 2010/Poly GVC
    DC Dream 2011/Poly LVC
    Poly LVC 2012
    Contemporary Dec. 2012
    July 2013 Poly GVC
    Poly GVC 2014
    Poly Club April 2015
    AKL Royal Asante Suite 2015
    October Poly Club 2015
    Grand Floridian Sugar Loaf Club April 2016
    Poly Club Dec 2016

  17. #16
    Join Date
    Dec 2001
    Location
    Virginia
    Posts
    42,477
    Post Thanks / Like

    Default

    It's definitely down!!

  18. #17
    Join Date
    Jan 2009
    Location
    New Bern North Carolina
    Posts
    1,057
    Post Thanks / Like

    Default

    9:15AM EDT and it is definitely still down.
    Katherine
    6/2015 POP Celebrating Youngest Son's HS graduation and my birthday.
    6/2012 POFQ Celebrating Daughter's HS graduation and my birthday
    01/2009 ASMu 20th anniversary
    12/2004 ASMu
    12/2001 POR
    12/1982 OffSite, 04/1987 OffSite

  19. #18
    Join Date
    Sep 2009
    Location
    Mississippi
    Posts
    106
    Post Thanks / Like

    Default

    My friends are in EPCOT and they can't access it. They also left their paper in the room for fp+ times
    Kimberly
    Several times since 1989 as a kid
    March 2009 - Coronado Springs (Husband's first trip)
    June 2009 - Beach Club
    June 2012 - All Star Music/Animal Kingdom Lodge
    June 2015 - ???

  20. #19
    Join Date
    May 2002
    Location
    Swayzee, Indiana
    Posts
    126
    Post Thanks / Like

    Default

    Still having problems with the Dining Reservations!
    WDW trips 76-77 off site 78-83 Vacation Villas 85,88, Club Lake Villas 88-89-91,95,99-00,03-05,07-08,09-11 Caribbean Beach 96-98,02 Boardwalk Villas 06 Boardwalk Inn/
    Go Boilers!![/FONT]

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