40% Moderate Discount?

[fstyne]

I received an email offering 40% off Deluxe Resorts. When I called to book, I was told it was valid for room only. I called back after reading these posts and was able to book a package. The 40% came off the room portion only but I was able to book tickets and a Dining Plan. I am so glad I read these posts. Thanks.

[coloradowendyl]

Please beware...pincodes are to be used by the person who has received the email or postcard. They are not transferrable nor are they bookable without the actual pin number. They may be booked by you or your travel agent for your party.

Many people have reported success in calling and finding the code attached to their names. That is wonderful! HOWEVER, if you attempt and are able to book a room without the code attached to your name or without the actual pincode emailed or snail mailed to you, you may find out down the road that Disney has discovered the error and reverted your package back to rack rate. There are many new castmembers on the phone...who are not always knowledgable about the rules regarding pincodes and I would hate for anyone to end up with a nasty surprise either at time of final payment or at check in!

Wendy

[Donald's Girl]

As someone who spends almost all their vacation money with Disney and who is planning a week at the Polynesian this December (during the weeks the offer is valid) I called and was told selection was entirely random. I asked if it was true then that someone in the room next to me may be paying 40% LESS than me and was told yes!!
I asked to whom I could make a complaint and he suggested I email WDW website which I promptly did!

I have a REAL problem if they are doing this! In my mail I mentioned that I know they keep a history on their guests and suggest they look up mine! Hopefully I'll get some kind of response on this.

[Catzle]

Where did you email?

[Donald's Girl]

The CM I got on the phone told me to do it right on WDW site. At bottom I went to "Contact Us" and when I went over list of options just sent message to the first listed which seemed like general info. Got the automatic reply back; will post what/if I hear from them.

[Here we go again...]

We got a flyer today in the mail (USPS) and it stated a discount of 40% off at deluxe resorts. Actually I should say my husband got the discount, as it was addressed to him, which tells me it was connected to his annual pass that expired over two years ago. We stayed at a deluxe resort on a trip during that time frame, so it probably why it reflected a discount for the deluxe resorts.

Not much help for those out there who didn't get the email or snail-mail brochure, but thought it might offer a clue as to why some people get these types of offers.

I got the card in the mail and neither one of these options applied to us. The card came in my daughters name and the only time she came with us was 4 years ago... we had no AP and stayed at POR.

Please beware...pincodes are to be used by the person who has received the email or postcard. They are not transferrable nor are they bookable without the actual pin number. They may be booked by you or your travel agent for your party.
Wendy

I was told that I could not use the pin code for a reservation.... even though the pin code was mailed to me (has my address) and the person it was addressed to is my daughter. She is not a minor so I can not book for her or use her name.
The sad thing is that I PAID for the vacation that was under her name. It was booked by me and she stayed in my room.

My guess is that they are trying to get people that have not booked on their own or do not go very often back.

It would have been great to book a cheap trip in the summer and save our DVC points for a longer trip. I guess I will have to settle with 2 weeks this year.

[Terk24]

I don't know that their is a tie into when you vactioned. We went twice last year, we go back in 3 weeks, and we still got a card. It is hard to speculate on why we got them but it is not based on if you have gone recently or not.

[Bethis26fan]

Can you use Magical journeys and book and still get the 40%?

[Tink1]

We can apply the PIN for anyone who receives it, not a problem.

My husband received a PIN. There has not been a room reserved in his name/email in MANY years so I am assuming that was why he got one.

Nanc

[BigRedDad]

I am not sure about the idea of not being there in a long while. My DW and I have not been in 7 years. We are going back in 2 months. We have not received anything. Our address, phone, and email are still the same as when we went. I for one do not like "random" (or should I say discriminatory) discounts. If there is a discount, it should be offered to everyone that meets a criteria: AP holders, FL residents, Disney Visa holders, etc. Randomly sending a discount can be construed as discrimination.

[Tink1]

It is the marketing Dept that sends out the PIN codes. They set a "criteria" of sorts to determine who gets the PIN codes. It could be one set criteria, or a combination of various criteria. (Example: He could fit intoa criteria of "empty nester", adult over 50, no record of being there since the 90's, NE PA resident, etc etc)

They then see who responds to this offer via the personalized PIN number in order to adjust their future marketing campaigns. This is THE reason for the PIN - to track their marketing.

What may seem like random selection by us, is far from random to them. There is a method to every madness Disney does.

Nanci

[Donald's Girl]

Well, got a response today. A lot of blah, blah, blah about promotions and how they offer all different ones and I should watch for ads...they basically told me to go pound salt!

I replied to that email and told them they still didn't understand my question of how someone who always uses Deluxe or sometimes Moderate (only spent a one night trip at Pop) and wants to spend a week at Polynesian this December will be paying 40% more than someone who may be in the room next to them, who has never paid Deluxe rates, getting a BIG discount.

I then went on to say it seems like they don't care about alienating people that are (didn't use the word in the email) basically Disney suckers and will go back anyway. Told them it leaves a bad taste and the "Magic" is definitely tarnished today.

[Bethis26fan]

You could think of it as one of the dream give aways if you didn't get a pin. Not everyone that goes to the parks gets something from the dream team same with the pin #.

Just didn't want you to have a bad taste about disney, even though I understand what your saying.

[Bethis26fan]

Ok I talked with the people at MJ and they couldn't get the 40% with the magic your way package.

[BEGEATER]

anybody having any luck getting dates OUTSIDE what was posted with the 40% off. I was able to book w/ out pin or post card but by mentioning 40% off with Hulio at 9:50 pm est Wed night. He said no problem for 12/7-12/17 $49.20 a night with tax was $55.36 for deposit on 1st night room only. Not sure if this was just luck or what. DH wants to go to see Rays vs Jays while they are on property, Tropicana isn't that great of a ball park. 4/19-4/26 we are looking to go.

[BigRedDad]

I just called and asked about it as well. I was told I didn't qualify. I asked if there was someone I could talk with, but they had no one. I asked what it took to qualify and was told there is no qualification. Then I asked how I could not qualify since there is no qualification. I asked to talk to a supervisor and somehow the phone hung up.

[#1donaldfan]

I just called and we do have a pin # for our discount......it is for specific time, which Figment has already mentioned. They are name, address, phone number specific and cannot be transferred and are sorta on a time constraint as rooms may become unavailable....not sure of the logistics of it all, but we have a code and hopefully we'll be able to utilize it.....

[Swazie]

We have been going for years now. I always fill out every survey, every web site, everything Disney I can. We are DVC'ers. We pay cash for extra nights. We are AP holders (and daily ticket holders for some kids). We belonged to the MKC before it went by the wayside. I check my six websites faithfully to keep up on everything. We stay at Deluxe or Moderate resorts. We have been for three trips during the dream give aways with six to eleven people in our parties. We buy the dining plan. We traveled to WDW for Christmas 2001 when no one else came!

We have NEVER received a post card, email, or a thank you for spending all our vacation dollars in Florida. Our oldest kids are screaming to go anywhere else for vacation, it's really me that is the fanatic. I just don't get how we can be so unlucky to not be picked for SOMETHING. My DH says it's because we're from Nebraska

The other part I can't figure out is the recent quotes in the Sentinal by Disney officials that their rooms showed a 90% occupancy rate for last year. Whoaa! Maybe because we are the only household to never receive a discount and still keep coming!!

[BMan62]

Y'all got me wound up thinking that I may have missed the card in the mail or dumped the e-mail as junk, so I had to give them a call and check if they had a code associated with our household.

Nope! We missed out on this one! That's too bad too because we already have plans for the late September time frame and could have used the savings to move up to PO:R from PC. We could also have used the savings to allow DW's sister and BIL to come with us this time.

Oh well, maybe next time.

[Gottaluvgoof]

Ok, so I just got off the phone with WDW. I was told my dates were eligible and she went to give me the price. Just so happens I am on the bounce back program for free dining, so she said I could have one or the other. The dining ends up being a far greater discount, so I stuck with my original plans. She didn't ask me for a pin or anything else. So, it is worth a try. All they can say is, "No."