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  1. #1
    Join Date
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    Default Park Policies - Straight from...

    ...the Walt Disney World Cast Portal, and stuff that Cast *SHOULD* be enforcing on a daily basis.

    While reading the thread about Monorail etiquette, here's some for the entire WDW-owned properties, including theme parks and water parks (Intercot moderators - feel free to post this somewhere on Intercot for all to read):

    --------------------------------------------------

    Guest Appearance Guidelines for Walt Disney World Resort

    The Walt Disney World® Resort is a heavily themed environment whose world-renowned brand is woven into every element of our show. We reserve the right to exclude from all of our gated attractions (i.e, theme parks, water parks, Downtown Disney® Pleasure Island, DisneyQuest® Indoor Interactive Theme Park) Guests whose appearance could create a distraction to the show. Some examples of Guest appearance that could be considered inappropriate or a distraction to our show include, but are not limited to:
    · Masks
    · Easily visible obscene or objectionable language or graphics
    · Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment (e.g. STRING BIKINI TOPS, bikini bottoms, G-strings, etc.)
    · Objectionable tattoos

    --------------------------------------------------------

    The goal of the Walt Disney World® Resort is to provide a safe, secure environment for our Guests to enjoy the show and our Cast Member to deliver the show. To this end, all theme park guests are required to wear shirts and shoes at all times, including in theme parks, attractions, and shows (no bare feet permitted in ANY ride vehicle). Swimsuit tops are allowed when worn with other appropriate garments. “Swimsuits only” are NOT permitted in any theme park attraction or show.

    ------------------------------------------------------

    Please assist Walt Disney World Resort by showing common courtesy to fellow Park Guests. Please be respectful of others. Do not use profanity or engage in unsafe, illegal or offensive behavior. Proper attire, including shoes and shirts, must be worn at all times.

    -----------------------------------------------------

    Items NOT PERMITTED Into Theme Parks and Downtown Disney:

    Certain items are not permitted into the Theme Parks and Downtown Disney. This includes, but is not limited to:
    · Wagons, skateboards, scooters, inline skates, and shoes with built-in wheels
    · Any trailer-like object that is pushed or towed by an ECV, wheelchair, or stroller

    Note: Guests are not permitted to pull items behind them. Any item that requires a Guest to pull it behind him, including a stroller, rolling backpacks, suitcases, wheeled coolers, etc., is not permitted into the Park.

    · Suitcases, coolers, or backpacks with or without wheels larger than 24" length x 15" width x 18" height (which mirrors the large locker sizes)
    o Note: Coolers required for medication may be stored in a locker or at First Aid.
    · Two-wheeled or three-wheeled conveyances
    · Strollers larger than 36" x 52" (which mirrors the rental stroller sizes)
    · Weapons of any kind
    · Alcoholic beverages and any illegal substances
    · Folding chairs, except certain portable seats that can be used as mobility aids
    · Glass containers (excluding baby food jars and perfume bottles)
    · Pets are not allowed. Service animals are permitted.
    · Food and drinks are NOT permitted on any Walt Disney World Resort attraction, or in any theme park indoor theater-type show (i.e., Country Bear Jamboree, Mickey’s PhilharMagic, etc.)
    Former WDW Magic Kingdom Cast Member (2001-2010): Main Street Parades/WDWRR Engineer/Conductor; Frontierland Attractions; Tomorrowland Attractions

    Last: Sep '14 (Coronado Springs)
    Next:Oct 2015: MNSSHP

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  3. #2
    CaptainJessicaSparrow Guest

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    I've been seeing more and more clothing that shouldn't be allowed. One kid was wearing a shirt with profanity on it and I pointed out to my leader and he just shrugged.

    Seems no one cares any more just to avoid some kind of discrimination lawsuit like Southwest Airlines.
    Last edited by Carol; 06-28-2008 at 07:26 AM.

  4. #3
    Join Date
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    We were just at WDW and I was appalled at some of the things we saw written on t-shirts.
    Not to mention the level of dress (or undress) that is obviously tolerated in the parks nowadays.
    Certainly a lot different than the standards that were enforced 10 - 15 yrs ago.

    As the man said many years ago "the times they are a changing"...
    35+ trips to WDW since 1985...and it never gets old.

  5. #4
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    FIL's wife cursed in Chef Mickey's a couple of years ago. I wanted her removed completely from property but alas, the hostess only rolled her eyes. Too bad, it certainly would have greatly improved my vacation experience.

    There does seem to be a significant decline in the enforcement of the rules. I don't know if it's due to a lack of training or a lack of caring or a combination of both. I know that the rules aren't clearly posted in many cases, but things like not wearing offensive or revealing clothing should be common sense and it shows a lack of respect for their fellow guests when someone shows up improperly attired.
    Last edited by Carol; 06-28-2008 at 07:27 AM.
    Kathy ºoº

    LET'S GO BUCS!

    Next trip - June '14

    Past trips:
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  6. #5
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    It's really a shame that Disney has to be put in the position to try and enforce some of these rules. A lot of people that wear offensive clothing don't really care and will tell you about it when they are approached about their clothing. I feel really bad for cast members who have to try and enforce the rules it can't be an easy task. I don't understand why people can't just follow the rules. We have rules so everyone can have a better time.

  7. #6
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    1) Managers would never allow CM's to enforce these rules.
    2) Manager rules are to never let complaints go beyond their level.
    3) That is the way to get promoted.
    4) YOU DON'T CAUSE WAVES WITH GUESTS.
    5) Pity the poor CM that tries to enforce rules.

    NOTE: I personally know of CM's that were disciplined severely for trying to enforce the rules. In at least one case, they tried to fire the CM for doing the right thing.
    Average Banjo Picker. Pretty-Good Sailing Master. Newly Ordained.

  8. #7
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    yep.....I'm gonna have to agree with rusty on this one.....you can only enforce what your supervisor will let you....if they don't have your back, then I suppose it's easier to "not notice"....

    ...someone mentioned common sense....(thats' funny, what's that??) ....it's a shame that more n more people are losing what common sense is .... common courtesy ....(what's that??)......

    ....we've been lucky on our yearly trips to have not encountered too many (can I please say it ?? !! ?? ) idiots.... I can't remember one time that I would have liked to "snatch" someone up .....

    ....anyway....all in all, I think Disney does a great job in entertaining us..... what a monumental job it is to do what they do every single day......
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  9. #8
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    Ca you say "lawsuit" freedom of everything!
    Lorraine
    8/08 off site @ friends Time Share
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    8/03 ASSP

  10. #9
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    Quote Originally Posted by TheRustyScupper View Post
    1) 2) Manager rules are to never let complaints go beyond their level.
    [/COLOR][/I]
    Most people have figured out that by talking to a "manager" they will always get what they want, get something free or both.
    Dave aka: Altair
    "Even though they're graceful when swimmin', it's hard to believe sailors thought they were women" - Manatee area, the Living Seas

  11. #10
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    These policies are just common sense for a family oriented entertainment venue like Disney world and should be enforced by security at the entrance to the parks. This is not to say that there should be "attitude police" posted at the gates of the kingdom, but by establishing a common location with due authority to enforce the rules, there can be no question as to whose responsibility it is to prevent objectionable or inappropriate clothing and items from entering the parks. This would relieve the in-park CM's and their managers from having to make, what are apparently, confrontational and / or career limiting decisions on the spot. Disney park s general management should take responsibility for enforcement of their own rules....
    Wells
    "But...I don't want to go among mad people."

    "Oh, you can't help that," said the cat, "we're all mad here"

  12. #11
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    Quote Originally Posted by Main Street Jim View Post
    ...the Walt Disney World Cast Portal, and stuff that Cast *SHOULD* be enforcing on a daily basis.

    Easily visible obscene or objectionable language or graphics[/B]
    YES! And this should include people on GAY DAY! I found some people wearing shirts that were very rude and couldn't belive they were allowed in the park wearing these shirts.
    Last edited by Carol; 06-28-2008 at 07:32 PM.
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  13. #12
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    ....And I should have included in my first post, The rules and policies should be posted in conspicuous locations at the parks, resorts, in the maps, guides and admission media to make sure that everyone who whishes to enjoy the parks are aware of the community standards the are expected to subscribe to before arriving at the park entrances. Not in a "ten commandments" sort of way, but as a friendly reminder that Disney provides a unique family experience that requires a little more considerate standard of behavior from all guests and employees...Opps, I meant cast members......
    Wells
    "But...I don't want to go among mad people."

    "Oh, you can't help that," said the cat, "we're all mad here"

  14. #13
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    It would be nice if security would take a look at some of the folks coming in while they went thru their bags and send people back to their rooms to change when it is appropriate.

    I am constantly amazed at how many young ladies are dressed more like ladies of the night. Shorts and skirts that don't cover much, with high heels (never understood that one as a footwear for parks) and tops made of what can only be considered as 2 threads with a small patch of some kind of fabric. Come on people...this is a family park...Its bad enough when you see girls dressed like this....worse when their shape and size does not warrant any flesh showing (thats my nice way of saying people trying to squeeze 10 lbs into a 5 lb bag).

    I'll get off my podium now.
    [COLOR="Red"]3 trips prior to 2000
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  15. #14
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    Quote Originally Posted by kakn7294 View Post

    There does seem to be a significant decline in the enforcement of the rules. I don't know if it's due to a lack of training or a lack of caring or a combination of both. I know that the rules aren't clearly posted in many cases, but things like not wearing offensive or revealing clothing should be common sense and it shows a lack of respect for their fellow guests when someone shows up improperly attired.
    Believe me we care, but it comes to a matter of choosing our battles. There is nothing that makes a cast member's day then trying to enforce one of these rules only to be yelled at and sometimes spit upon. It makes us all a bit gun shy.

    Cast members reading this, if you see a shirt that is objectionable you can ask the guest to please turn the shirt inside out. Its a pretty easy recovery.

    Other rules of the park if you rent a ECV, our motorized scooters please know that only one passenger is allowed on the vehicle. It is on the key tab that if caught with more than one riding the vehicle can be taken away. This again is another tough one to enforce. They will comply and then just go down the street and load up again.

    No roller skating in the parks. Please leave those Heelies at home kids!!! They are dangerous to everyone, and not really a good idea. When I have said to a child please no skating I have been yelled at and told to leave the parenting to them. My response was then well Sir, please inform your child there is no skating in the parks.

    Its a never ending job for sure. And the saddest thing of all is that if everyone would just be considerate of other people there would be no problems at all.

  16. #15
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    I couldn't agree more. My family and I journey to DW to escape reality and enter a magical place. This is kind of hard to do sometimes when there are constant reminders of the main reason I need an escape to begin with. Lack of common courtesy drives me crazy especially when you are at DW.
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  17. #16
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    Thank you, Main Street Jim for posting this thread. We have been to the park multiple times. While I was aware of most of these "rules", I did not know about the objection of in-line skates in the parks. I am glad to see this (on the other hand...my DS9 who will be walking for 10 days, is not).
    Multiple wonderful trips; Next June 2012
    "All it takes is faith and trust...and just a little bit of pixie dust."

  18. #17
    CaptainJessicaSparrow Guest

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    I too don't understand the heels for the parks. There are times when I just shake my head. I mean, it can't be comfortable to be standing and walking all day in those things.
    Last edited by Carol; 06-28-2008 at 07:33 PM.

  19. #18
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    Thumbs up Thanks!

    Thanks for the reminders, Main Street Jim!

    Unfortunately, those of us that truly appreciate those reminders are probably not the ones that really need them.
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  20. #19
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    Quote Originally Posted by Ladyvader View Post
    Believe me we care, but it comes to a matter of choosing our battles. There is nothing that makes a cast member's day then trying to enforce one of these rules only to be yelled at and sometimes spit upon. It makes us all a bit gun shy.
    Please don't think I mean all CM's don't care. I know that there are very many who do care - a number of you are members here. If it weren't for the CM's who do care, the magic would no longer exist. I should have posted a bit more carefully!
    Kathy ºoº

    LET'S GO BUCS!

    Next trip - June '14

    Past trips:
    6/13, 4/13, 7/12, 7/11, 1/11, 8/10, 7/09, 3/09, 8/08, 8/07, 12/06, 9/05, 7/03, 7/98, 5/96, 8/93, '70's X 2

  21. #20
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    I too don't understand the heels for the parks. There are times when I just shake my head. I mean, it can't be comfortable to be standing and walking all day in those things.
    I agree there. Hopefully the fact that the company that makes them has had to start making regular shoes, because the heely sales have dropped is a good sign.

    Last edited by Carol; 06-28-2008 at 07:34 PM. Reason: Removed quoted text
    Just because you're paranoid, doesn't mean they're NOT out to get you!

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