Oh I know they were not obligated to compensate us..they gave us a letter saying 20% but since they didn't spell out how that was being figured, everyone assumed it was 20% of the cruise price less taxes and we were told our port fees for St Maarten would be returned as well. Our last cruise was great and like I said...I know it was a tough situation for all...travelers, crew, cast members, I just felt a bit let down on the lack of communication and had to rely a lot on blogs from people who were stuck on the Magic. lol