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Magical Express concern
Our vacation is in 24 days and the online reservation (which i updated tonight, just in case) still says we haven't selected ground transportation and to contact our original travel agent if we wish to use Magical Express. Should I be worried? We used Magical Journeys (which we love) to book our trip and I contacted our agent there, as well as completed the form on their website for ME, several weeks ago. Should Disney have updated this on their site by now? I was hoping to get our ME pack in the next week or two, now I'm not sure we'll even get them in time.
"That’s the real trouble with the world, too many people grow up." ~Walt Disney
Disneyland 1987
WDW 1992
POFQ 6/25/01-7/1/01
POP 6/26/06-7/1/06
POP 8/4/08-8/9/08
POR 8/5/09-8/12/09
POR 10/27-10/31
Next Trip- POR 6/23-6/28
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Magical Express
I would call Disneys Magical express direct as I have in the past to assure that they have all of your info
Disneys Magical Express - 866-599-0951
Disney Florida Main Switch Board - 407-824-2222
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Our trip is in 8 days and the reservation said the same thing online. I double checked with the travel agent and she assured me that she had updated the flight information.
Sure enough, we did get our Magical Express information a couple of weeks ago and the reservation online still doesn't reflect ground transportation.
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When Magical Express information is given to Disney, they just pass it on to Magical Express, which is in a different system. Your agent can also contact Magical Express directly and give it to them. This way we can request that Magical Express send the luggage tags directly to you, instead of to our agency. They just don't always communicate with Disney, so it still shows up on Disney's system as "no flight information." I would contact your agent and double check and I am sure she will make sure that Magical Express has your flight information.
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Thanks everyone! I contacted Kathy at MJ who triple-checked everything (as she always does for me....I'm such a pain lol), and we're all set. In fact, the DME packet arrived today...yay!!!! 19 days....now I can focus on worrying about what to pack!
"That’s the real trouble with the world, too many people grow up." ~Walt Disney
Disneyland 1987
WDW 1992
POFQ 6/25/01-7/1/01
POP 6/26/06-7/1/06
POP 8/4/08-8/9/08
POR 8/5/09-8/12/09
POR 10/27-10/31
Next Trip- POR 6/23-6/28
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Originally Posted by Young@Heart
Thanks everyone! I contacted Kathy at MJ who triple-checked everything (as she always does for me....I'm such a pain lol), and we're all set. In fact, the DME packet arrived today...yay!!!! 19 days....now I can focus on worrying about what to pack!
Glad to hear it got cleared up! Assuming it's the same Kathy that helped me with my DME issues last year, she's the best!!!!
Viva Darth Macho!
APR '98: Wilderness Lodge, 9 days, Honeymoon
OCT '99: Coronado Springs, 8 days, Halloween
AUG '03: All Star Music, 8 days, Summer Fun
AUG '10: Port Orleans Riverside, 10 days, Summer Celebration!
AUG '12: Pop Century, 14 days, My Dream Trip!
AUG '17: Hoping!
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