really, Disney?

[A Big Kid]

Computers are "down" and POFQ. Even though we paid months in advance for rooms and DDP, we have to pay out of pocket for our meals and we will be reimbursed later. Huh?

And we have to waste our time to go back later to get our regular keys but they gave us a "generic" key in the meantime? Just how "generic" is this key, if you know what i mean.

Unbelievable

[A Big Kid]

Oh yeah. While we are checking in, the CM starts to talk politics to us right out of the blue. She sees we are from texas and comments to us what a poor job President Bush did. Seriously?

[cer]

Oh yeah. While we are checking in, the CM starts to talk politics to us right out of the blue. She sees we are from texas and comments to us what a poor job President Bush did. Seriously?

Politics in WDW? -bad form.

[CMCTxMom]

Oh yeah. While we are checking in, the CM starts to talk politics to us right out of the blue. She sees we are from texas and comments to us what a poor job President Bush did. Seriously?

Woooowwww...

[Gator]

Oh yeah. While we are checking in, the CM starts to talk politics to us right out of the blue. She sees we are from texas and comments to us what a poor job President Bush did. Seriously?

No way! I'm sure she wouldn't have appreciated my immediate opinion about the current state of a certain MK attraction. That's a situation I probably would've gotten the attention of a manager.

And I know what you mean about not feeling the magic over POFQ. We just got back from there after a 10 night stay. Even though it decorated and the resort was beautiful, I just wasn't feeling the magic from the CMs there. It's like it's a different culture there from the rest of WDW.

[The Hitchhiking Ghost]

We had a letter in our room on Sunday telling us that they were going thru major computer upgrades on Monday, so that might be your problem. Fortunately we checked out Monday morning, so not an issues.

[A Big Kid]

We had a letter in our room on Sunday telling us that they were going thru major computer upgrades on Monday, so that might be your problem. Fortunately we checked out Monday morning, so not an issues.

if thats the case, you'd think there woukd be some backup plan. Luckily, i am fairly well off financially so i can afford to pay OOP. What about those who cant? Can you imagine how embarassing that could be?

We can even get mugs to get a drink even though we paid for them.

There is simply no excuse.

[Stu29573]

This happened to us in 2010 at PORS. Huge computer upgrade turned into huge computer crash. Everything lost. Hours spent trying to work it all out, over three days. We ended up being upgraded to water view and getting a free night, but it was by far the worst trip we ever had. We haven't been back yet. If its still happeneing, maybe we need to stay away a bit longer. There was precious little "Magic" going on....

[A Big Kid]

This happened to us in 2010 at PORS. Huge computer upgrade turned into huge computer crash. Everything lost. Hours spent trying to work it all out, over three days. We ended up being upgraded to water view and getting a free night, but it was by far the worst trip we ever had. We haven't been back yet. If its still happeneing, maybe we need to stay away a bit longer. There was precious little "Magic" going on....

You'd think an upgrade woukd be a no brainer. We were assigned a room as far away from the lobby as possibke facing a parking lot.

[Stu29573]

You'd think an upgrade woukd be a no brainer. We were assigned a room as far away from the lobby as possibke facing a parking lot.

Ouch!

[Aurora]

Computers are "down" and POFQ. Even though we paid months in advance for rooms and DDP, we have to pay out of pocket for our meals and we will be reimbursed later. Huh?

And we have to waste our time to go back later to get our regular keys but they gave us a "generic" key in the meantime? Just how "generic" is this key, if you know what i mean.

Unbelievable

Oh yeah. While we are checking in, the CM starts to talk politics to us right out of the blue. She sees we are from texas and comments to us what a poor job President Bush did. Seriously?

if thats the case, you'd think there woukd be some backup plan. Luckily, i am fairly well off financially so i can afford to pay OOP. What about those who cant? Can you imagine how embarassing that could be?

We can even get mugs to get a drink even though we paid for them.

There is simply no excuse.

They have known about this "system update" for awhile, as it has been posted on the DVC member website. I can't believe they didn't have a better plan than this. Sounds like management needs a reboot. I wonder how guests are faring at other resorts.

[Fangorn]

It's affecting all of WDW. No resort reservations, or dining reservations can be made. If you're already here and have the dining plan, they will take it, but they can't tell you how many credits you have left. It's been very frustrating. Concierge can't even help with tickets. Tickets can only be purchased at the parks.

I can only imagine how many unhappy guests they have by now. We wee told yesterday that it would all be back up by 10 this morning. Its now 5:30 and everything is still down.

Steve

[DizneyFreak2002]

Welcome to NextGen... LoL...

[A Big Kid]

And the hits keep coming....come back to the room to TRY and relax....maybe hear Stacy's soothing voice, but Noooooooooo, the TV doesn't work!!!

And I forgot to mention, the DME driver made the first stop at Saratoga Springs, then, instead of turning right and driving 200 feet to the POFQ, he went to the Wilderness Lodge first.

I've had enough.

[kbean]

I would have reacted to the CM for making the Bush comment.