We have stayed at ASM twice when we have a large family group going to save some money but usually have a good experience there. This last time, the main problem was the irritating CM that walked up and down the bus lines making repetitious (bad) jokes and singing every day. This is the first time we have experienced even having a CM at the bus line. Not sure what he was being paid for. Also, even at Christmas, our bus rides to the parks was only 30 minutes at the most except one night (late) when an obvious new bus driver didn't know the route and it took us over an hour to get back to the resort. But that being said, I would have called or gone to the desk and complained because at that time of the night, a two year old should not have been outside in the first place. We stay at the Moderates or Deluxes now because most of them have a "quieter" area you can ask for. They are not immune from noise though. We love the Poly but have had problems with people running up and down the halls in the middle of the night laughing and talking also. Transportation is easier at these resorts.