Quote Originally Posted by yjgirl32 View Post
Three years ago this policy would have effected me. While on vacation my brother-in-law passed away very unexpected. My husband left to be with his parents. We had reservations for the Luau and MNSSHP. I did not expect our money back, but Disney was great and gave us a refund for both. I agree with the policy and under the circumstances I still would have been ok with paying the $10.00 pp. It's not Disney's fault.
I believe this would classify as an extenuating circumstance and you would not be charged.