The problem is, some people go to Disney maybe once, or twice in their lifetimes. It is not something people really educate themselves on. It's a vacation and they "Wing It." I will be the first to admit, that when I look back to our first trip, we were totally overwhelmed and had no idea of all the planning and strategy involved in "Knowing" the system. Now, after 18 trips, I totally get it, and I will help anyone I know going for their first time, so that they may not make the same mistakes we made on our first trip.