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FP+ and old tickets
More than a little perturbed here.
My family and I have taken a number of trips over the years where it was worthwhile to upgrade our tickets to no exp. and we have some tickets that are 2 or 3 days with WP&M options. We plan on using them for our upcoming trip in May. problem is they are too old to link to MDE (2003, 2004, 2005). Called Disney today and they told me yup, no FP+ for you. CM I got was the most disinterested CM I've ever had before. We're staying on property and I find this beyond bad form.
Any ideas?
2001 ASMo, 2003 Royal Pacific and Poly, 2004 Beach Club, 2005 Cabins at FW, 2007 Poly, 2008 Poly and Hard Rock, 2009 Portofino and Poly, 2014 Royal Pacific and Kidani
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I have two non-expiring PH+ tickets and I have seriously considered shipping them to Disney and telling them to replace the tickets with MDE compatible media and then ship them back to me.
Don't know if they will, but I have thought about checking into it.
Disney Dream May 2019, WDW Dec 2019
18 Oct ASMv
16 (APs) Jan POR, Feb CSR, April ASMv, June BC, Oct Pop & Cabins, Dec ASMv & AKL & Pop, Jan '17 POFQ (10k!)
15 May Pop&CBR pirates
13 Oct ASMu&AoA
10 (APs) June CR, Oct AKL&Pop, Dec Pop
07 March ASMv
04 June POR
94 June Onsite
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It's awful. You paid extra for non- expiration, and now they aren't giving you the benefits.
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Depends on the CM, I had one that I should've written down her name in tech support???far right rude! and I finally said! look! I'll just call back! and she said good and I really don't care.
Pirate Granny
October 2020 — 3 nights OKW, 3 nights Poly Lakeview and 1 night BWV studios
November 2020 — BRV studio 9 nights
December 2020 entire family GV OKW
December 2020 January 2021 BCV studio
OH YEAH BABY !!! Proud owners at OKW + BCV + BRV + RR
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I sent customer relations an email. I'll update when I hear back.
2001 ASMo, 2003 Royal Pacific and Poly, 2004 Beach Club, 2005 Cabins at FW, 2007 Poly, 2008 Poly and Hard Rock, 2009 Portofino and Poly, 2014 Royal Pacific and Kidani
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I also sent an email. I guess my problem is not letting me do fp's...I'm going to the parks and if they're making me do everything else in advance at least let me choose them!!!!
First trip...02/72 Fort Wilderness
Last trip...2/2016 Boardwalk Inn
Next trip...2/2017 Boardwalk Inn Princess Half Weekend
"Mama, another gator got in the house"
"Don't make me turn this formation around!"
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I emailed on the 7th and still no word from Disney customer relations. Have you heard anything d_m_n_n?
2001 ASMo, 2003 Royal Pacific and Poly, 2004 Beach Club, 2005 Cabins at FW, 2007 Poly, 2008 Poly and Hard Rock, 2009 Portofino and Poly, 2014 Royal Pacific and Kidani
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Our non expiring park hopper tickets were a pain to get hooked up to the new FP+. Could not do it before we arrived and they could not do it at POP. Told us to go to guest relations.
Our first night we went to Downtown Disney Guest Relations. It took them a good 45 minutes to get our tickets linked and all the FP times set up. I was trying not to get irritated about how long it was taking.
Much to my surprise, after doing that we had NO issues with the FP+ for our 8 night stay. Everything worked well and I was very impressed.
If you are staying on property there should be no problem getting FP+ with those tickets. They have to convert them to the new ticket system that uses the no- turnstile entrance and then get all the fast passes set up for you.
Good luck getting your tickets updated to the new system. That was the end of our tickets- I have to decide if it is worth another set. I am leaning towards just getting them each trip and not getting our 10 day hopper passes we use over multiple trips.
We'll Go On....Off To Neverland
Wishes!
It's A Great Big Beautiful Tomorrow....Where Dreams Really Do Come True
Never Forget It was All Started By A Mouse....TTFN
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The problems with incorporating this into the new MM+ way of doing things must be why they quietly removed non-expiring tickets from all of the public facing systems. Another example of bad customer service in order to implement this new program.
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I think this is one of the many things they didn't even give a thought to when coming up with this "hassle free vacation" system.
When we were there in October it was a nightmare just trying to get into the parks with our annual passes....I can't imagine trying to do anything that was more complicated than that.
Rita (aka NJGIRL)
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Originally Posted by Katzateer
O
Good luck getting your tickets updated to the new system. That was the end of our tickets- I have to decide if it is worth another set. I am leaning towards just getting them each trip and not getting our 10 day hopper passes we use over multiple trips.
Bob Iger and the Disney bean counters thank you and hope that others follow your lead ...
5/21 SSR & BCV
11/19 Copper Creek Villas
5/17 - Boardwalk Villas & Swan
10/14 Legacy Villas
10/11 & 12 Coronado Springs
1981 - 2010 Offsite
1974,76,78 Fort Wilderness
8/87 - 05 Disneyland
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Originally Posted by BelleCiavo
I emailed on the 7th and still no word from Disney customer relations. Have you heard anything d_m_n_n?
Nothing...
First trip...02/72 Fort Wilderness
Last trip...2/2016 Boardwalk Inn
Next trip...2/2017 Boardwalk Inn Princess Half Weekend
"Mama, another gator got in the house"
"Don't make me turn this formation around!"
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I got my old tickets converted to the new ticket type in November but didn't have to use the new FP plan then. I was able to still get them the old fashioned way. It didn't take very long to do that at Guest Relations. It'll be interesting to see what happens when I go back again.
ºoºKathyºoº TimeShare 12-12
GKTW June 2011,Off site Feb/March 2011
Dolphin and POFQ 8/10
POFQ Sept 08
ASMu Aug-Sept 07
Dolphin & CS-12/05. Mousefest & Dis Cruise
Dolphin & POR July 04,WDW-Dolphin June 02Dolphin 6/2000
Swan 6/99 -Dolphin March 98, March 94
+many more times offsite
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I still haven't heard a thing. I wrote again on 1/21, copying their response from 1/7 that I would hear back in 10 business days or less. I'm not expecting anything at this point. We'll use up these tickets and be done with it. And since we are staying Sunday-Thursday we'll hope that we can still get FP+ to TSMM, Soarin', and others. Watch out Disney if you snag me for a survey while I'm there.
2001 ASMo, 2003 Royal Pacific and Poly, 2004 Beach Club, 2005 Cabins at FW, 2007 Poly, 2008 Poly and Hard Rock, 2009 Portofino and Poly, 2014 Royal Pacific and Kidani
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