At first I didn't really think I had an opinion on the refillable soaps but after having recently used a shower that had those bottles in it, I did have a bit of a gut response of "ew." It's silly in the grand scheme of things, but I realized it takes me into reality and reminds me that plenty of other people have used this shower before me, vs. new unopened bottles giving you the feeling that the room is fresh and clean, just for you! (A false feeling, yes I know). We hardly ever use the soap/shampoo they provide, aside from the hand bars, but I think even just seeing it in the shower is a bit tacky. I guess I'll just have to look away!