I've logged into the BOG website and I can log in with my usual Disney Password. It then comes up with my first name and surname and then asks me to put my reference number in. This is where is says that my name and ID do not match the reservation :confused:
Just a reminder to take a screen shot of your confirmation. I had gotten the email and booked the fp for our trip. Checked in yesterday and there was no record of it. I had my screen shot so they got a manager and let us in.
- Lynn -
INTERCOT Staff: Theme Parks, DVC
JoF;2430683 wrote: I've logged into the BOG website and I can log in with my usual Disney Password. It then comes up with my first name and surname and then asks me to put my reference number in. This is where is says that my name and ID do not match the reservation :confused:
Did you register on the BoG website? Sounds like you did, but yet, somehow didn't...
And what reference number are you using? The one with letters or the 12 digit one with all numbers and no letters? You have to use the 12 digit number without any letters...
You're dead if you aim only for kids. Adults are only kids grown up, anyway.
- Walt Disney
The whole reservation is a bit of a challenge!
For us, the email never arrived, so I just went to the site 27 days ahead and booked, using the 12-digit numeric confirmation number.
Even without the email, (and I did take a screen shot just to be sure), it made it into the system and all was good.
But, the system "lost" a number of pre-orders, so most people had to order again, which was rather funny when no one knew what they wanted.
Heather aka ibelieveindisneymagic
INTERCOT Staff
Engaged at the castle!
My Disney Home is POFQ
JoF;2430519 wrote: We are 30 days out and I am trying to book a FP for BOG via the website.
I can log in but when it comes to entering the reference details it keeps saying that the reservation and ID do not match!
I have tried my full first name, shortened and initial and nothing is working - can you help at all?
BTW I have an initial booking reference and a different reservation number - it won't even let me put the reservation number in, only the booking ref, but it still doesn't work.
:confused:
Make sure the name on the reservation and the name on your Disney account are the same. I read a thread here that the person used a nickname for their account (i.e.: Mike) but the reservation was under their full name (i.e.: Michael) and they needed to change them both to Michael to get it to work.
- Lynn -
INTERCOT Staff: Theme Parks, DVC
ibelieveindisneymagic;2431011 wrote:
But, the system "lost" a number of pre-orders, so most people had to order again, which was rather funny when no one knew what they wanted.
Was this recently? I know there was a system wide outage not that long ago, which caused chaos for the guests, CMs and kitchen...You're dead if you aim only for kids. Adults are only kids grown up, anyway.
- Walt Disney
Thanks for all your help.
I can log in to the BOG website with my usual Disney password.
I have tried using Joanne, Jo and J as my name.
I do not have a 12 digit reference - I have a six digit booking reference and another reservation number which is made up of 3 letters and 5 numbers (this was the reservation number used so I could link my booking to the my disney experience for my fast passes etc).
I will keep trying :mickey:
I was just able to book our FPs!! :thumbsup: We are 21 days out. Used our resort confirmation number. Looking forward to it!
Good luck everyone... keep trying!!
steph
Paging Mr. Morrow... Mr. Tom Morrow. Please contact Mr. Johnson in the control tower to confirm your flight to the moon.
BC: 9/12, 7/13, 1/14, 5/14, 9/14, 1/15, 9/15, 9/16
GF: 9/16
SSR: 9/13
WL: 5/16
BW: 9/11
OKW: 7/10
AK: 6/09
BLT: 9/15
CBR: 8/07
ASMo 12/14
Offsite: 8/88
What is the web address and can you use your resort confirmation number if you haven't gotten an email? Thanks.
June 1978 - Camping
July 2004 - POR
April 2005 - POR
October 2006 - POR
December 2008 - WL
October/November 2009 - WL
December 2010 - WL
October/November 2014 - POP
December 2015 - POR
The website is: https://beourguestlunch.disney.go.com/Browser.aspx
(This is an official Dis website but MODS please remove if you need to)
I never got an email - just used our resort confirmation number to schedule it. We logged in using our login that we have for MDE. It took MANY tries to finally be able to schedule a time.
Paging Mr. Morrow... Mr. Tom Morrow. Please contact Mr. Johnson in the control tower to confirm your flight to the moon.
BC: 9/12, 7/13, 1/14, 5/14, 9/14, 1/15, 9/15, 9/16
GF: 9/16
SSR: 9/13
WL: 5/16
BW: 9/11
OKW: 7/10
AK: 6/09
BLT: 9/15
CBR: 8/07
ASMo 12/14
Offsite: 8/88
steamboat willy;2430378 wrote: Again, No Email Needed. Just go to the beourguestlunch site and keep checking back. We got in 26 days from out arrival date. Before that it says "No Times Available, choose another day. We were able to choose the time we wanted on our Magic Kingdom Day, followed by a 7DMT Fastpass. :thumbsup:
At 26 days until we check-in we were able to get past the pick a date screen.
DizneyFreak2002;2430726 wrote: Did you register on the BoG website? Sounds like you did, but yet, somehow didn't...
And what reference number are you using? The one with letters or the 12 digit one with all numbers and no letters? You have to use the 12 digit number without any letters...
Yes....what DisneyFreak said.....
garthbarth1;2430326 wrote: When does the email come? We are 30 days out and i thought thats when it came :mickey::confused:
As stated above, we were not able to get in at 27 days, but checking back the following day and GOT IT at 26 days.
Then several days later, we got THE Email also inviting us to join in on the test for BOG.
Does anyone know if it would ALLOW ME to make another lunch FastPass or would it block my first? We will be there for 10 days, so we would have enough time to do another MK Day!
See you in the Castle September 14th.
1972- FW 1st WDW trip/Dad
73-79 WDW Cast(Water Craft)
1980 - 2005 - FW,ASM, PO,Poly
Sept 28-Oct 6, 2007 - DW 50th
Sept 6-19, 2009 ASM Calypso 25th Annv.
Sept 23-Oct 1, 2011. Calypso w/Dash, his 1st Disney Trip
Dec 9-19, 2012Christmas
Oct 2-14, 2013 ASM
Sep13-24. 30th Anniv. Sports
OK so I am 24 days out...trying to log in! Where do you find the confirmation number without the letters?? Really trying to get this booked..thanks for any help!:confused:
2 TRIPS AS A CHILD!
00-CBR 1st trip with now husband!
05 ASM
07 CR & 1st MNSSHP
08 POFQ MNSSHP
09 BW MNSSHP
10 AKL MNSSHP
11 CS MNSSHP!
12 Two DL Trips & MNSSHP
13 POLY MNSSHP
14 WL MNSSHP
15 POLY MNSSHP
16 CS & 10th MNSSHP
17 POR & MNSSHP
18 AKL 1st MVMCP
19 POR MNSSHP
1) Log onto your MDE account... Go to your reservations page... The code will be listed there... do not use the number code under your magic bands.. That is the magic band/theme park ticket code... Won't work.. You can also go to your Magic Band page on the MDE site... When you go to customize your band, your 12 digit reservation number will be there.. Again, NOT THE MAGIC BAND CODE.. this number is different...If this fails:
2) use the MDE app... Under the reservations section of the app, click on your rooms and package option... The 12 digit code will be there.. if that fails:
3) If you are using Magical Express, the 12 digit reservation number is on the tags... And if that fails:
4) Call or email and ask for your 12 digit confirmation code
You're dead if you aim only for kids. Adults are only kids grown up, anyway.
- Walt Disney
I HAVE DONE IT!!!!!!
Thanks for all your help and useful pointers.
I now have BOG lunch booked for our first official day in MK - HOORAY!
I eventually found the 12 digit number at the end of the URL link for checking in online - I would've missed it if it wasn't for another poster who said that this is where the number was - it is a bit hidden otherwise and not somewhere you would think to look.
Anyway we are very happy now :cloud9:
JoF;2431502 wrote: I HAVE DONE IT!!!!!!
Thanks for all your help and useful pointers.
I now have BOG lunch booked for our first official day in MK - HOORAY!
I eventually found the 12 digit number at the end of the URL link for checking in online - I would've missed it if it wasn't for another poster who said that this is where the number was - it is a bit hidden otherwise and not somewhere you would think to look.
Anyway we are very happy now :cloud9:
:thumbsup:
- Lynn -
INTERCOT Staff: Theme Parks, DVC















