Fight in Disneyland Toontown 7/6

Altair;2523623 wrote: Question after viewing video of the fight at Disneyland, why so long for security to show up? This thing went on for at least 4 minutes before any responsible Disney employees showed up and these were more or less manager types, not real security. Not a good showing for Disney preparedness.

Worse showing for those participating in such nonsense.

FYI, police in your neighborhood might not be at your house for 10-20 minutes.

It doesn't look good for Disney that it took SO long before security showed up. I think the people should be banned from Disneyland for life. That one man in the red just kept walking back to do more damage to his own relatives!

The whole thing was unbelievably disturbing.

This is why they should have Disney tazers to purchase. Never know when you might need to zap someone.

Altair;2523623 wrote: Question after viewing video of the fight at Disneyland, why so long for security to show up? This thing went on for at least 4 minutes before any responsible Disney employees showed up and these were more or less manager types, not real security. Not a good showing for Disney preparedness.

What do you think would have been a reasonable time? And why?

But before you answer, you would have to know how much time it took to notify Disney security.

Disney tasers? :mickey: Would that be: ZAP-A Dee-Doo-Dah?

RunDMV;2523647 wrote: What do you think would have been a reasonable time? And why?

But before you answer, you would have to know how much time it took to notify Disney security.

At 42 seconds there was a Disney cast member in sight on the video and another at 1:16. These are just one's visible in the video. Even when security did show up they really did nothing. Now we hear Disneyland may have a no touch policy, they must wait for the police. They can't have at least one security officer in each land? This encounter had to be extremely loud. The guy in the red shirt was still roaming around when the video ended.

texas211;2523626 wrote:

FYI, police in your neighborhood might not be at your house for 10-20 minutes.

If they lived at my house I'd expect them sooner.

I heard that Anaheim PD had officers in front of the park when fight took place. For those of you who have never been to DL, toon town is at the very back of the park. The officers would of had to get through the gate travel down Main Street, and through Fantasyland before they arrived in Toon town.

Altair;2523651 wrote: If they lived at my house I'd expect them sooner.

Average wait time for Police are what what they are. Why I own ample number of social work tools

10 minutes seems reasonable. Non issue. What is unreasonable is like 7 bucks for a churro

Altair;2523650 wrote: At 42 seconds there was a Disney cast member in sight on the video and another at 1:16. These are just one's visible in the video. Even when security did show up they really did nothing. Now we hear Disneyland may have a no touch policy, they must wait for the police. They can't have at least one security officer in each land? This encounter had to be extremely loud. The guy in the red shirt was still roaming around when the video ended.

I guarantee Disney has a no touch policy. Just like every reputable company. Security guards' jobs are simple: observe and report. They are not trained to take people into custody and I guarantee Disney's insurance company doesn't allow it.

There may have been a cast member on the phone at 32 seconds. Assuming that person called the correct person, that's about a 3 minute response. Again, that's if you assumed the correct person was called. Likely, that cast member called his/her supervisor who had to call someone else.

RunDMV;2523663 wrote: I guarantee Disney has a no touch policy. Just like every reputable company. Security guards' jobs are simple: observe and report. They are not trained to take people into custody and I guarantee Disney's insurance company doesn't allow it.

There may have been a cast member on the phone at 32 seconds. Assuming that person called the correct person, that's about a 3 minute response. Again, that's if you assumed the correct person was called. Likely, that cast member called his/her supervisor who had to call someone else.

Walmart has a touch policy. So its hard to say, who has what policy. As far as response time, seems reasonable based on the severity of the issue. Its unfortunate some folks cannot behave. But, way of the world these days.

brad192;2523649 wrote: Disney tasers? :mickey: Would that be: ZAP-A Dee-Doo-Dah?

rofl

I'll meet you at the Rainbow Bridge.

 

What they don't need to wait for is activating a plan to secure the area. It would be good for them to consider some actions they can take to minimize risk for guests and cast members alike, such as roping off and/or diverting traffic ASAP, sheltering guests in place inside any structures until it is safe, etc. In this case it doesn't look like bystanders were targeted/injured, but that cannot be assumed.