The Guest Services department at Disney's Animal Kingdom has certainty been weathering a storm of disgruntled Guests as the park's most popular attractions have had unplanned outages this week.
The following is a timeline of the recent troubles:
4/24/18: Flight of Passage and Na’vi River Journey are intermittently closed through-out the day.
4/25/18: Flight of Passage and Na’vi River Journey are closed all day.
4/26/18: Flight of Passage re-opens to Guests, but Na’vi River Journey remains closed.
4/27/18: Flight of Passage remains open, but Na'vi River Journey remains closed with a brief announcement to Guests:
Djuan Rivers, the Vice President of Animal Kingdom wrote: On behalf of everyone at Disney’s Animal Kingdom Theme Park, I apologize Na’vi River Journey is unavailable today. Cast Members have been working diligently to resolve the challenges we've encountered, and we are sorry you are not able to experience this attraction.
Affected Guests with Fastpass+ Reservations have been offered an alternative Fastpass+ selection for the same time of their original reservation.
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Yikes!!
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Wow. Do we know the root cause of the ongoing issues?
Heather aka ibelieveindisneymagic
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They have been having problems all week with the fire alarms going off on both rides. But were able to get the problem solved to a point with FOP. Na'vi has no time line for reopening as of yesterday when we eft
As long as they apologized..........
Both rides in Pandora are up and running today. Wait times are long but that is nothing new
ibelieveindisneymagic;2513645 wrote: Wow. Do we know the root cause of the ongoing issues?
Giant arrows damaging equipment.
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... dang I was gonna say something like that !!! hahaa
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Luckily, all my Pandora FP+ options were later in my trip. The morning I had Na'vi River Journey, the CM was saying that it was going to be busy due to 3 days worth of FP+ 'vouchers'...
Got my river journey and 2 FoP rides in without a problem!!!
(Now, Frozen Ever After, THAT was another story!!!!)
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You had a problem getting into Frozen at the studios?? I have had luck in standby for the past couple years since it moved to the larger seating area where American Idol used to be.
We got to use our Pandora FP after the ride was shut down for 3 days last week. It was Saturday the 28th we went (my birthday). It wasn’t crazy in that area of the park that night.
I didn’t have any luck getting on Toy Story Mania😢
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[QUOTE=Katzateer;2513949]You had a problem getting into Frozen at the studios?? I have had luck in standby for the past couple years since it moved to the larger seating area where American Idol used to be.
QUOTE]
I think that she meant the Frozen Ever After ride at Epcot in the Norway pavilion. That ride tends to break down a lot!!
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We just got back 2 weeks ago, and experienced both attractions. In my opinion, you aren't missing much with the Na'vi River Journey. I thought it was a huge disappointment. Would never stand in line for it, and probably won't ride it again. On the other hand, Flight of Passage was AMAZING! Sorry for those who missed it.
Katzateer;2513949 wrote: You had a problem getting into Frozen at the studios?? I have had luck in standby for the past couple years since it moved to the larger seating area where American Idol used to be.
We got to use our Pandora FP after the ride was shut down for 3 days last week. It was Saturday the 28th we went (my birthday). It wasn’t crazy in that area of the park that night.
I didn’t have any luck getting on Toy Story Mania��
Talking about Frozen Ever After:
I got to within 20 people of the boats and the ride shut down...HARD! They were walking the riders out of the emergency exits.
It was back up the next day and I got to ride it once stand-by and once FP+ before the trip was over.
"The game never ends
When your whole world depends
On the Turn of a Friendly Card"
PopPhan;2514159 wrote: Talking about Frozen Ever After:
I got to within 20 people of the boats and the ride shut down...HARD! They were walking the riders out of the emergency exits.
It was back up the next day and I got to ride it once stand-by and once FP+ before the trip was over.
They'd be walking me out in a straight jacket.
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2016 POR
2015 CS
2014 WDW-Offsite
2014 Disneyland-offsite
2014 CBR
2013 Dolphin
2012 POR
2012 WDW-Offsite
2011 ASMusic, POR
1998 Dixie Landings
1990's, Dixie Landings, Misc Offsite
