Beach Club: Less Than Magical Honeymoon Issue

Glad it worked out:mickey:

Glad it all worked out! When you pay for club level, I would expect that Disney would do all that they can to make a stay magical at those prices. I've had nicer experiences at the values with long lines of people waiting to check in.

They also asked the concierge, mid-vacation, if they could add Water Parks and More to their Magic Bands, and he told them they could not because they had a split stay. That sounded off to me. I told her to try the front desk, but they ended up heading to Guest Relations at Typhoon Lagoon and working it out there.

SBETigg;2423882 wrote: They also asked the concierge, mid-vacation, if they could add Water Parks and More to their Magic Bands, and he told them they could not because they had a split stay. That sounded off to me. I told her to try the front desk, but they ended up heading to Guest Relations at Typhoon Lagoon and working it out there.

Well I'd hope that one not-so-well-trained concierge wouldn't ruin their honeymoon...

yankeesfan123;2423930 wrote: Well I'd hope that one not-so-well-trained concierge wouldn't ruin their honeymoon...

Absolutely not. They carried on anyway, as I said. Just expressing my surprise (not real surprise, I know it happens) that the CMs don't always know. I always expect the service to be there, even though I know it sometimes isn't. But it's never even close to a vacation killer.

Our last trip I booked the Club Level at BC with Lagoon view because my DH was coming home from Iraq and it was my birthday. I wanted something special. It was 4th of July week. We were greeted when we got out of our car at the front door by a CM and taken straight up to the Club Level. I was impressed. I had requested a balcony room. The room we were given was way, way down at the end of the last hall, far away from the lounge and was the last room on the end. It was very quiet and private but a long way from the lounge. It had a balcony, a one person balcony that you could only stand on and it overlooked the roof and if you leaned out and looked could see the lagoon. :( The room was large with only one bed but don't think it was a King. I told my husband I was very disappointed for what we had paid and we walked back down to the desk and asked if we could have another room. The CM was very helpful but said there wasn't anything else. Then she said she found another room and put us in one closer to the lounge but still a long walk. It did have a balcony and overlooked the swimming pool and lagoon. But the room was smaller and had a queen bed. Rather than move again, I just accepted this as fine. Little did we know, it was right next to the service elevator (well hidden from the hall) and that banged up and down all night with people coming and going. It was very hard to sleep. Now I know why the room was available. They probably don't put anyone there unless they have to. I wished later that we had just kept the first room and dealt with it. For what we paid for this room, I was very upset but we just lived with it. We decided we would not stay at Club Level at BC again and waste that money. It was nice having the Lounge but that wasn't worth what we paid. I tried to get a BC standard room this trip to compare the two but none were available so I took one at the Yacht Club to compare. Now just hoping we don't have to cancel our Sept trip because it was hard to get a room with the Wine and Food Festival going on but DH is scheduled to ship out to Iraq again and may not be here for our trip that has been scheduled since May. :(

I think I stayed in that first room you mention when I was at the Beach Club, but it was definitely a king bed so maybe not. It did overlook YC rooftops and it was a long walk. But what a bummer, two disappointing rooms. And when your DH was home from Iraq and going back again? I'm sorry. Our heroes deserve the very best, and thank you to your family and to your DH for his service.

Thank you, Sherri! Yes, I guess we should have been happy and kept the first room. Hindsight. I just found out yesterday that DH leaves next week to go back to Iraq. So I guess I will be cancelling our anniversary trip in Sept. :( If anyone is looking for a room at the Yacht Club, one will be available for the week of Sept 20-28. I tried to find someone else to go with me (wouldn't be the same but at least we would be going) but no luck. So....But I am glad they extended the military discount through next year. Maybe when he comes back...

pixiesmimi;2425613 wrote: Thank you, Sherri! Yes, I guess we should have been happy and kept the first room. Hindsight. I just found out yesterday that DH leaves next week to go back to Iraq. So I guess I will be cancelling our anniversary trip in Sept. :( If anyone is looking for a room at the Yacht Club, one will be available for the week of Sept 20-28. I tried to find someone else to go with me (wouldn't be the same but at least we would be going) but no luck. So....But I am glad they extended the military discount through next year. Maybe when he comes back...

Sorry you had to cancel :( I hope the time he's away goes by quickly and your husband returns home safe!!

~Nikki~
Last Trip: February 2024
Next Trips: April 2024

 

Thank You! I'll be dreaming of the next trip sometime next year hopefully.