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Online Check In Issues

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(@magicofdisney)
Posts: 895
Team INTERCOT Cast Member
 

Pirate Granny;2463353 wrote: Our MB never work regardless if we do on line or in person check-in. The CMs all claim we have too many active MB..we keep saying...HELLO, there is a specific band that it linked to this reservation...shouldn't be this hard...hate, hate, hate standing with luggage and kids in the hall and can't get in...

The thing that frustrates me most about them telling you this is that DISNEY dictates the band allowance. I don't need 7 bands per family member, but Disney insist on sending me one every-stinking-time I make a reservation. Mad


Genna
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Posted : July 9, 2015 11:23 am
(@Ms. Mode)
Posts: 71
Cast Member
 

We had multiple problems with the door locks and our Magic Bands. What we found out was that the previous bands were messing with the current ones. So, in order to fix the problem we had to disarm all the previous bands. After that...no problem. :thumbsup:


1980 Disneyland
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Posted : July 9, 2015 1:08 pm
(@buzznwoodysmom)
Posts: 766
Team INTERCOT Cast Member
 

vicster;2463383 wrote: We stayed at CBR a few years ago and worst check in ever - before magic bands or online check in. Room was not ready until after 5:00 p.m. Will never stay there again.

We have had that happen, room not ready till after 5, at Wilderness Lodge. It's not a resort specific issue. It can happen at all resorts, unfortunately.


Denise

Resorts we've stayed at in 20+ trips: ASMo, ASMu, ASSp, PC, CSR, CBR, POR, POFQ, WL, AKL Jambo, AKL Kidani, Poly, Contemporary, BC, YC, BWV, OKW, SSR, Swan, Shades of Green, Vero Beach, Disneyland Resort

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Posted : July 9, 2015 1:51 pm
(@Figment52)
Posts: 40
Cast Member
 

Do you HAVE to do online check in? We haven't been to WDW in 4 years, but checking in at the front desk was never really all that time consuming.


 
Posted : July 13, 2015 9:06 am
(@WiltonJohn)
Posts: 330
Senior Cast Member
 

Figment52;2463619 wrote: .................. but checking in at the front desk was never really all that time consuming.

Yeah... that.

best,

..............john


DVC Member 2016 AKL
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Posted : July 13, 2015 9:22 am
Steve
(@brownie)
Posts: 475
Staff Member Moderator
 

Figment52;2463619 wrote: Do you HAVE to do online check in? We haven't been to WDW in 4 years, but checking in at the front desk was never really all that time consuming.

You don't but we've had some long waits and online check-in has sped things up for us.


Steve (aka brownie)
INTERCOT Staff: Accommodations & Mousellaneous
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Posted : July 13, 2015 9:19 pm
(@agentc)
Posts: 563
Senior Cast Member
 

brownie;2463692 wrote: You don't but we've had some long waits and online check-in has sped things up for us.

I think it just depends. The last two trips we had I did on line check in for one and not the other and waited forever at both. I seem to have bad check in karma. I'm always behind the person with a problem. :(


Cindy aka AgentC
INTERCOT Staff: Accommodations, Dining, Movies, TV, Music & Musicals

 
Posted : July 13, 2015 11:10 pm
(@Paiges)
Posts: 71
Cast Member
 

Our plane gets in around 9 pm. I assume if we do online check in, we shouldn't have any problem with our room not being ready since it is so late at night? And probably no problem with long lines in the lobby if we go the traditional route? Any thoughts or advice? Thanks Smile


 
Posted : July 20, 2015 10:13 pm
DizneyFreak2002
(@dizneyfreak2002)
Posts: 1489
Team INTERCOT Cast Member
 

I can talk from my experience last week regarding this... I used online check in for both stays (Saratoga and BoardWalk)... I selected a 2:00 PM check in time for Saratoga and a 10:00 AM check in time for BoardWalk... At 1:00 PM I received a text from Disney stating my room was not ready... I arrived at Saratoga about 2:05, still no text that my room was ready... Remembering this thread, I went to the front desk.. I had only 2 other families in front of me checking in... Neither did online checking, I surmised... I waited maybe 5 minutes for a CM to be available.. I told her I had done online check in, but still wanted to verify with her in case the text failed to deliver... Well, the room was not ready yet despite me stating I would arrive at 2:00... I wasn't mad though as they don't promise the room to be ready, it is only best efforts... around 2:30 I received the text the room was ready...

As for BoardWalk, I knew, unless they had empty rooms, chances were nil I'd have a room for 10:00 AM.... At 9:00 I received the text stating room was not ready... So again, just to check for myself, I went to check in... No wait... Right up to the counter... Of course, room was not ready, as expected... I left, went to Epcot, and received the text stating my room was ready around 12:30ish...

So, I'd have to say, I hit it lucky that the system worked as intended... I received the room is ready texts... Only issue was, rooms were not ready at my requested check in times... But, I never would expect them to be...


You're dead if you aim only for kids. Adults are only kids grown up, anyway.

- Walt Disney

 
Posted : July 21, 2015 5:39 pm
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