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VenueNext Launches "Express Order" App Trial for Disney's Hollywood Studios Dining

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(@figment-2)
Posts: 2460
Staff Member Admin
Topic starter
 

Guests using the "Express Order"App from VenueNext will be able to remotely order items from the Backlot Express Restaurant and Hollywood Hills Amphitheater Concessions through May 12th at Disney's Hollywood Studios.

The Trial has been announced for the following periods:

  • From April 28 through May 12, 2015; Guests will be able to order food items in advance for carry-out from Backlot Express.

  • From April 28 through May 12, 2015; Guests will be able to order food and merchandise items in advance with seat-side delivery at the Hollywood Hills Amphitheater prior to a showing of Fantasmic! (only offered prior to the first showing on nights with two shows).

  • From April 28 through May 4, 2015; Guests will be able to order food items in advance for dine-in with counter pick-up at Backlot Express.

  • From May 5 through May 12, 2015; Guests will be able to order food items in advance items in advance for dine-in with table-side delivery at Backlot Express.

Payment options are Apple Pay or Credit Card. The App requires Bluetooth and location services activation.

The App is currently available for iPhone and Android devices.


Figment! aka Jason ºoº
INTERCOT STAFF
News, Rumours & Imagineering
Dining
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~It’s what us storytellers do; we restore order with imagination, we instill hope again and again~

~We keep moving forward, opening up new doors and doing new things~

 
Posted : April 28, 2015 10:18 pm
(@DANAM)
Posts: 99
Cast Member
 

I have stood in both lines for what felt like forever so I am very excited about this. I hope they keep this around for Star Wars weekend!


Yacht Club May 2015
AoA Holiday 2013Pop Century May 2012, July 2011, May 2008, and May 2006
All Star Music Sept 2007
All Star Movies May 2006
Many Trips as a Child Contemporary, Polynesian, Grand Floridian, Swan, Dolphin, and Board Walk

 
Posted : April 28, 2015 10:49 pm
(@john)
Posts: 1988
Founder & Chief Imagination Officer Admin
 

Awesome... instead of making a web app as well, they leave windows phone users out in the cold again. Honestly, how tough is it to make a mobile site that does all this. Why does everything have to be an APP?

;)


INTERCOT Founder & MCP
The OG Disney Fan Site - Founded 1997

 
Posted : April 28, 2015 11:14 pm
(@tjstrike)
Posts: 222
Cast Member
 

Will there be an option to use the dining plan to pay ?


16 trips to "The World"

Last trip - April 2018 - Polynesian
Next trip to WDW - December 2018 - Beach club

"Disneyworld will never be complete. It will continue to grow as long as there's imagination left in the world."

 
Posted : April 29, 2015 4:32 am
(@figment-2)
Posts: 2460
Staff Member Admin
Topic starter
 

tjstrike wrote: Will there be an option to use the dining plan to pay ?

No, only credit card and Apple Pay are being accepted during the current trial period.


Figment! aka Jason ºoº
INTERCOT STAFF
News, Rumours & Imagineering
Dining
Vacations Beyond Disney

~It’s what us storytellers do; we restore order with imagination, we instill hope again and again~

~We keep moving forward, opening up new doors and doing new things~

 
Posted : April 29, 2015 10:19 pm
(@Disney4us2)
Posts: 564
Senior Cast Member
 

I received an invite to use the trial from Disney Destinations in my email yesterday. Don't know if I will try it out.


Marci

Many visits. Live 20 minutes from the parks.
Work at Universal Studios in Diagon Alley. Ollivanders/ wand magic.

 
Posted : April 30, 2015 7:05 am
(@azcavalier)
Posts: 626
Team INTERCOT Cast Member
 

We also got an invite to try this out, but our FPs for Indiana Jones are around 7pm, and we have dinner ressies at Narcoosee's at 9pm. So we won't use it. But it sounds like a good idea.


2002 - 2022: 20+ visits (POR, BW, All Stars, VWL, CSR, BLT, BC, SSR, CB, Dolphin, OKW, Poly, offsite x8)
DL - 1996, 2019
Next up - January 2023 short trip! We just want to try that 50th Anniversary chocolate monstrosity at Mexico!

 
Posted : April 30, 2015 12:16 pm
(@fangorn)
Posts: 1027
Team INTERCOT Cast Member
 

Just tried to use this app. Not off to a promising start. I got everything set up, ordered our food and hit submit. Then everything cratered. Order did not go through. After working with one of the guys at Backlot assigned to help with this, he eventually found out that the back end had crashed and the system was down.

I did get a free dessert for my trouble. Grin

Steve


First visit: Disneyland, July 17, 1955 (well, somebody had to be there on opening day!)

Most Recent Visit:
Disneyland - June 21-25, 2017
WDW - Sep 22 - Oct 5, 2019
Next up: WDW - May 9 - 16, 2020 at Riviera!
Dec 5 - 16, 2020 at Poly

 
Posted : April 30, 2015 1:21 pm
(@dreamcatcher)
Posts: 6
INTERCOT Guest
 

I read a tweet. Someone
tried it at Fantasmic & Backlot Express and it
failed both times. At Fantasmic it said he
needed to be in the park and at Backlot the
restaurant was closed. But his credit card was
charged both times. Also a $3 delivery charge
on a $4 pretzel.:(


 
Posted : May 4, 2015 3:02 pm