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making changes to tickets

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(@AJ Springfield)
Posts: 16
INTERCOT Guest
Topic starter
 

I made reservations in December for a trip in June. I ordered tickets- 2 day with PH and Water Park Option and More. I would like to drop the Water Park Option (due to time and expense). I made reservations on the phone and I feel most comfortable calling back to make this change... but I am not looking forward to the hour phone call that I expect. Is there a faster way to change my tickets? What can I expect?? Thank you!!!!:confused:


 
Posted : April 4, 2016 1:31 pm
faline
(@faline)
Posts: 2935
Staff Member Moderator
 

I guess the larger question is whether or not Disney will allow you to drop the option on your ticket. Tickets are sold as non-refundable though Disney, of course, does allow you to upgrade to more expensive options. Good luck!!


Linda aka: Faline
INTERCOT Staff: Vacation Planning,Trip Reports and Disney Camping
faline@intercot.com

 
Posted : April 4, 2016 6:20 pm
(@ibelieveindisneymagic)
Posts: 2523
Staff Member Moderator
 

:ditto: Did you order your tickets as part of a package, or did you just call and order tickets? If part of a package, you are still within the window for changes. However, if you just ordered tickets, I'm really not sure if you can make changes to tickets alone.


Heather aka ibelieveindisneymagic
INTERCOT Staff

Engaged at the castle!
My Disney Home is POFQ

 
Posted : April 4, 2016 6:44 pm
(@AJ Springfield)
Posts: 16
INTERCOT Guest
Topic starter
 

I called tonight. At first the cast member said that my tickets are nontransferable nd that I cannot change them, when I asked if I could change them because I have a resort and ticket "package", she said she would have to ask. I waited at least 5 -8 minutes and when she came back on she said yes, I could and transferred me to the resort desk who took the water park option off-- yay!!! Thanks for the idea about mentioning my package ibelieveindisneymagic!


 
Posted : April 4, 2016 7:47 pm
(@deedee73)
Posts: 526
Senior Cast Member
 

Glad the Disney magic existed & you were able to take it off.


 
Posted : April 4, 2016 9:23 pm
faline
(@faline)
Posts: 2935
Staff Member Moderator
 

Glad it worked out for you!!


Linda aka: Faline
INTERCOT Staff: Vacation Planning,Trip Reports and Disney Camping
faline@intercot.com

 
Posted : April 5, 2016 7:14 am
(@ibelieveindisneymagic)
Posts: 2523
Staff Member Moderator
 

Yea! I'm glad it worked out!


Heather aka ibelieveindisneymagic
INTERCOT Staff

Engaged at the castle!
My Disney Home is POFQ

 
Posted : April 5, 2016 10:33 am