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Refund for cancellation... help!!

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(@Dewdrop034)
Posts: 4
INTERCOT Guest
Topic starter
 

Hello all,
I haven’t posted here in a while, but I really need help with trying to figure this out.
Due to unseen circumstances, I had to cancel my WDW vacation in May. I just cancelled it online a few minutes ago and then realized I don’t have the gift cards I payed the vacation with!
I’ve heard it’s an absolute nightmare trying to get a refunded without the original cards to charge back to.
Has anyone had a similar problem? If so, how do I go about trying to get my money back problem free? Any advise is appreciated!


 
Posted : January 3, 2018 10:14 pm
(@john)
Posts: 1989
Founder & Chief Imagination Officer Admin
 

Dewdrop034;2509613 wrote: Hello all,
I haven’t posted here in a while, but I really need help with trying to figure this out.
Due to unseen circumstances, I had to cancel my WDW vacation in May. I just cancelled it online a few minutes ago and then realized I don’t have the gift cards I payed the vacation with!
I’ve heard it’s an absolute nightmare trying to get a refunded without the original cards to charge back to.
Has anyone had a similar problem? If so, how do I go about trying to get my money back problem free? Any advise is appreciated!

I’d call them now. See if you can get a credit against a future trip...


INTERCOT Founder & MCP
The OG Disney Fan Site - Founded 1997

 
Posted : January 3, 2018 10:50 pm
(@ibelieveindisneymagic)
Posts: 2523
Staff Member Moderator
 

I agree with John, call them ASAP.

It is possible for them to issue you a new GC, but it won't happen unless you talk to them about it.


Heather aka ibelieveindisneymagic
INTERCOT Staff

Engaged at the castle!
My Disney Home is POFQ

 
Posted : January 4, 2018 4:17 pm
(@vwl-mom)
Posts: 2541
Staff Member Moderator
 

By any chance did you have the gift cards listed on the gift card site? If they're still there you could see the money and transfer it to a new card.


- Lynn -
INTERCOT Staff: Theme Parks, DVC

 
Posted : January 4, 2018 9:24 pm
(@Dewdrop034)
Posts: 4
INTERCOT Guest
Topic starter
 

Well, to update everyone. I called WDW travel and they told me they refunded me the money. I told them that the $200.00 deposit I put down was not refunded yet to my account and that I do not have the 2 $500.00 gift cards in my possession, so refunding them to me would be useless.
The woman on the phone told me they will reissue 2 new $500 cards and mail them out to me and I should receive them in 10 days.
I’ll believe it when I see it.


 
Posted : January 6, 2018 11:32 am
(@vwl-mom)
Posts: 2541
Staff Member Moderator
 

Sounds like it will work out, just keep after it.


- Lynn -
INTERCOT Staff: Theme Parks, DVC

 
Posted : January 6, 2018 4:24 pm