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(@andmomlau)
Posts: 84
Cast Member
Topic starter
 

We just booked a trip for April. We will fly into Jacksonville to spend time with family and then drive to St. Augustine for two days. We then drive to Orlando and We will be staying at BW for 5 days and apparently, there is a car rental dropnoff right at Swan/Dolphin which is really convenient! Am I correct that only Alamo rentals are able to be returned at Disney?


'76--off site Sr. Trip
'90--first trip with DS and DD...Poly
'91--The Greens
'93--POR
'95--POR
'98--WL
'01--WL
'04--DS's Sr. Trip--All Star Sports
'06--DD's Sr. Trip--All Star Sports
'07--BC for our 25th anniv.
'08--POR...8/13-8/18 CAN'T WAIT!!!!!!

 
Posted : January 9, 2018 3:54 pm
(@fangorn)
Posts: 1027
Team INTERCOT Cast Member
 

Alamo and National (they're sister companies) are both at the Car Care Center near the Magic Kingdom. Alamo is at the Dolphin, but I don't know if National is there as well. The other rental companies all have pickup/drop off locations at the nearby hotels - most of which at the hotels in the Disney Springs area. Most, if not all of those, will pick you up and/or take you back to your resort. So you aren't really locked into using just Alamo.

That said, Alamo is my preferred rental company.

Steve


First visit: Disneyland, July 17, 1955 (well, somebody had to be there on opening day!)

Most Recent Visit:
Disneyland - June 21-25, 2017
WDW - Sep 22 - Oct 5, 2019
Next up: WDW - May 9 - 16, 2020 at Riviera!
Dec 5 - 16, 2020 at Poly

 
Posted : January 9, 2018 5:23 pm
(@DisneyFan1979)
Posts: 105
Cast Member
 

Fangorn;2509816 wrote: Alamo and National (they're sister companies) are both at the Car Care Center near the Magic Kingdom. Alamo is at the Dolphin, but I don't know if National is there as well. The other rental companies all have pickup/drop off locations at the nearby hotels - most of which at the hotels in the Disney Springs area. Most, if not all of those, will pick you up and/or take you back to your resort. So you aren't really locked into using just Alamo.

That said, Alamo is my preferred rental company.

Steve

I had a great experience with Alamo at the Dolphin a few years back. Extremely convenient. The car gets brought to the entrance like valet and then we returned it at the airport.

Alamo is also my preferred rental company. They are consistently fast at their rental desk, polite, and no hidden fees. I've had terrible experiences in the past with Avis and Budget: long lines, slow service, rudeness about my refusal to take their insurance, incorrect fees, and even an employee who insisted she had no manager, that there was no customer service phone number for their company, and that they had no customer records. In the last instance, thankfully I had booked through Costco so I received a refund later when Costco rectified the situation.


DVC Member
Boston, MA and Celebration, FL

 
Posted : January 10, 2018 12:30 pm