Cancelling ressies
 
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Cancelling ressies

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(@disney obsessed)
Posts: 184
Senior Cast Member
Topic starter
 

How far in advance must you cacell before they charge your card?


 
Posted : February 1, 2017 11:16 pm
(@Zippy 1)
Posts: 799
Team INTERCOT Cast Member
 

You must cancel at least 24 hours in advance unless otherwise stated in reservation agreement


 
Posted : February 1, 2017 11:51 pm
Jonathan Castle
(@goofy4theworld)
Posts: 432
Senior Cast Member
 

I have on several occasions not canceled "within 24 hours" and I have not been charged anything. I have canceled "sometime the day before" and been fine. I don't know if I was lucky or if the system is set up to charge only for "same day" cancellations, but when I cancelled an 8am reservation at 3pm the day before I was not charged, and that similar circumstance has repeated itself 3 or 4 times with me in 2016.


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Posted : February 2, 2017 9:18 am
(@TheDuckRocks)
Posts: 440
Senior Cast Member
 

A CM on the phone told me that if you cancel by 10 PM the night before the ADR she has never seen anyone charged.


KAY

DVC MEMBER - OKW & HHI
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Last visit to Disneyland - 2014
First trip to Disneyland - 1955

 
Posted : February 2, 2017 12:15 pm
(@Basket Mommy)
Posts: 385
Senior Cast Member
 

I have cancelled with less than 24 hours to go and not been charged. I have called to switch times (keeping the same restaurant) on the same day and not been charged. I've never cancelled anything on the same day, so I don't know if that incurs a charge or not. I wouldn't try it.


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Posted : February 2, 2017 10:04 pm
(@Nut4DW)
Posts: 23
Cast Member Trainee
 

I had to cancel just a few hours before the reissue due to illness and they did not charge us anything. I'm sure if people abused their kindness, that might change.


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Posted : May 10, 2017 7:54 pm
(@Dulcee)
Posts: 233
Senior Cast Member
 

We had to call the morning of to cancel a reservation due to a delayed flight. The CM was very understanding and we weren't charged.


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Posted : May 11, 2017 7:50 am
(@janetmegan)
Posts: 501
Team INTERCOT Cast Member
 

Be careful, if your ressie is tied to a ticket like for Candelight or the Flower Power concerts at Epcot they want 48 hours notice. I learned that the hard way last weekend. Finally with some begging I was able to get it resolved. They wanted to charge me the full amount cancelling a full day ahead.


Janet
Retirement Rocks

 
Posted : May 11, 2017 8:25 am
(@mandaep)
Posts: 164
Cast Member
 

We were just there last week, and we did cancel a reservation. They told us that it had to be done by 11pm the day before.


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Posted : May 11, 2017 4:20 pm
(@DisneyVampire)
Posts: 51
Cast Member Trainee
 

Depends what you are canceling. Safest bet is 48 hours in advance

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Posted : May 12, 2017 5:28 pm