MDE not working
 
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MDE not working

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(@thejens)
Posts: 143
Cast Member
Topic starter
 

Has anyone experienced MDE not working for reservations? I am able to find the availability for my dining choices, but when I try to book it it says "we had to duck out-(with cute and now enraging pic of donald duck) dw.com is not available right now, try again in a few minutes"

I tried many times last night and now am trying in the morning with no luck. It is especially frustrating because it appears that openings last night are no longer available. I don't understand why I can get all the way to the final stage and then it doesn't work. I hate to do it all by phone, but maybe will try that.

I hope the new fast pass is not as frustrating.


2017 WDW All Star Music/Universal RP
2016 :(
2015 Universal-Royal Pacific
2014 :(
2013 Fall: Wilderness Lodge
2011-12 :(
2010 French Quarter
2009 Pop & AKL
2008 Polynesian
2007 ASM & BCR
2006 AKL

 
Posted : January 14, 2017 11:20 am
(@thejens)
Posts: 143
Cast Member
Topic starter
 

Well, on a more positive note, I called WDW and the cast member was extremely nice and helpful as always and I was able to get everything I wanted (considering that I am at the 132 days to go mark, I was realistic.) And all the reservations instantly showed up in my MDE intinerary. What a strange bug in the system.

Now I just have to fret about whether they were the right choices!!!


2017 WDW All Star Music/Universal RP
2016 :(
2015 Universal-Royal Pacific
2014 :(
2013 Fall: Wilderness Lodge
2011-12 :(
2010 French Quarter
2009 Pop & AKL
2008 Polynesian
2007 ASM & BCR
2006 AKL

 
Posted : January 14, 2017 12:16 pm
(@Kairi_7378)
Posts: 175
Cast Member
 

Sorry to hear that you had that issue but happy to hear that the CMs were able to resolve it.

What did you end up reserving? I am sure that whatever it is will be great!


-Laura
Engineer by Day... Imagineer in my Dreams!

 
Posted : January 14, 2017 12:19 pm
(@vwl-mom)
Posts: 2541
Staff Member Moderator
 

Did you try clearing your browser, shutting down, and then trying again. I had this happen a few weeks back and was stuck in a loop until I cleared Safari.


- Lynn -
INTERCOT Staff: Theme Parks, DVC

 
Posted : January 14, 2017 1:12 pm
(@ibelieveindisneymagic)
Posts: 2523
Staff Member Moderator
 

Disney IT can be an adventure. I agree 100% with the above posts, re-starting and cleaning cookies can help. My "go-to" trick when it isn't working, is to try another browser. Some days some browsers work better than other.

Still, I agree 100% frustrating!!


Heather aka ibelieveindisneymagic
INTERCOT Staff

Engaged at the castle!
My Disney Home is POFQ

 
Posted : January 15, 2017 4:59 pm
(@Genie1953)
Posts: 286
Senior Cast Member
 

I had that happen on my MDE phone app and I finally deleted the app and then re-downloaded it and signed in and all was well. I had no problem making reservations after that.


1288 very long miles to WDW!
1958 DL-Off property
Dec 1998 WDW-Off property-Chaperone HS Band trip
Sep 2005 WDW-POR-25th Late Anniversary
Apr 2010 WDW-POR-30th Anniversary!
Aug 2012 DL-first time in 54 yrs!
Apr 2014 DL-34th Anniversary!!
Nov 2016 WDW-Retirement!
Apr 2018 Disney-DGD's 1st trip!

 
Posted : January 16, 2017 7:21 am
(@hubbyofadisneyholic)
Posts: 23
INTERCOT Guest
 

ibelieveindisneymagic;2495906 wrote: Disney IT can be an adventure. I agree 100% with the above posts, re-starting and cleaning cookies can help. My "go-to" trick when it isn't working, is to try another browser. Some days some browsers work better than other.

Still, I agree 100% frustrating!!

"Adventure" is putting it nicely. It seems to be a roll of the dice everytime whether I am on my phone, iPad or PC. Sometimes everything is fine, other times nothing is working right. Often I just give up and call.:bang:


 
Posted : January 17, 2017 7:05 pm