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Direct to Room Check-in

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(@pixiesmimi)
Posts: 119
Cast Member
 

We got our parking passes last year at the security gate at BC. I think we did the year before also. I like this. Are you able to request a room or area when you check in online? We have already put our request in with our reservations but do they heed this?


I DO believe in fairies, I DO, I DO!

1977-2007 various resorts
August 2007 CBR
August 2009 Poly
2010 July/August Ply
2012 July BC & Christmas ASM
2014 Sept BC
2015 Sept BC Oct CS
2016 May FQ Oct GF
2017 Nov YC

 
Posted : March 18, 2015 6:38 pm
(@fangorn)
Posts: 1027
Team INTERCOT Cast Member
 

pixiesmimi;2450474 wrote: Are you able to request a room or area when you check in online? We have already put our request in with our reservations but do they heed this?

The options that you can request when you do the on-line check-in are severely limited. Things like "ground floor", & "close to elevator" are about the only options. Anything else needs to be included on your actual reservation - and yes, they do try to meet those requests.

Steve


First visit: Disneyland, July 17, 1955 (well, somebody had to be there on opening day!)

Most Recent Visit:
Disneyland - June 21-25, 2017
WDW - Sep 22 - Oct 5, 2019
Next up: WDW - May 9 - 16, 2020 at Riviera!
Dec 5 - 16, 2020 at Poly

 
Posted : March 18, 2015 7:10 pm
(@SBETigg)
Posts: 576
Senior Cast Member
 

Fangorn;2450482 wrote: The options that you can request when you do the on-line check-in are severely limited. Things like "ground floor", & "close to elevator" are about the only options. Anything else needs to be included on your actual reservation - and yes, they do try to meet those requests.

Steve

Actually, I think they might have improved upon this, Steve. They had a checklist with all kinds of options available such as view options listed for Kidani (Sunset Savanna or Pembe Savanna). Upper floor, lower floor. I could have even listed a specific room number if I had one in mind. They won't guarantee that they can meet your requests, but they were pretty accommodating to changes at check in, too.

For instance, I checked off that I wanted a Sunset Savanna view, but I also listed my expected arrival time and checked off a preference that my room be ready at check in. Turns out, I had a conflict with preferences because the room that was ready was with Pembe Savanna view. At the desk, I noted that I would really prefer a Sunset view and that I would be okay to wait for the room, and they made the switch. But I think they have made an effort to offer more options for online check-in, and that they do try to accommodate.


Sherri
Next: Aulani Celebration 10/2018 (50th)
Past Stays: Contemporary, GF, Poly, BC, POP, POR, Dolphin, AKL Kidani, BLT
1990 August Honeymoon- GF
Delighted Disney Return Guest since 1981, DVC (BLT) since 2014

 
Posted : March 19, 2015 12:53 pm
(@baldburke)
Posts: 1229
Team INTERCOT Cast Member
 

MNNHFLTX;2449838 wrote: I am looking forward to seeing how this works when we check in on Sunday. If the bands don't open the door to our room we will have to trek back to the check-in desk.

How'd it go Beth? I'd be interested to hear your hands on experience.


Beth & David

09/82 Treehouse Villas, 06/86 BVP, 10/95 CBR, 10/99 DI, 08/03 PORS, 10/05 POP, 11/06 AKL, 09/09 POLY, 10/10 Wonder, 05/11 Dream/PORS, 08/13 POLY, 11/13 GF, 04/15 POLY, 11/15 BLT, 11/16 Aulani, 03/17 BLT, 08/18 BLT, 07/19 AKL, 06/21 BLT

 
Posted : March 19, 2015 1:04 pm
(@mnnhfltx)
Posts: 586
Staff Member Moderator
 

I did the online check-in for this past Sunday (March 15) for Pop Century; I requested 60's section, lake view, with a check-in time of 3 p.m. At 10 a.m. I received a text that our room was ready. We had lunch with relatives and when they dropped my son and I off at Pop, security at the gate just scanned one of our Magic Bands and asked if we needed a parking pass (we didn't). We went right to our room (60's section, lake view, 3rd floor) and the bands worked perfectly in unlocking the door. It was great!


Beth
INTERCOT Staff--
Theme Parks and Accommodations

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Posted : March 19, 2015 1:06 pm
(@fangorn)
Posts: 1027
Team INTERCOT Cast Member
 

SBETigg;2450564 wrote: Actually, I think they might have improved upon this, Steve. .

That could be. It could depend on resort too?

I just used on-line check in last week and only had options for ground floor, high floor or close to elevator. This was for POFQ.

Steve


First visit: Disneyland, July 17, 1955 (well, somebody had to be there on opening day!)

Most Recent Visit:
Disneyland - June 21-25, 2017
WDW - Sep 22 - Oct 5, 2019
Next up: WDW - May 9 - 16, 2020 at Riviera!
Dec 5 - 16, 2020 at Poly

 
Posted : March 19, 2015 3:23 pm
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